Ann-Marie Stagg, Chief Exec of the Call Centre Management Association looks at how Bots and Intelligent…
Category: – Company Info
Only 10 days left to enter the ECCCSAs (and counting…)
It’s much more fun joining the biggest party in our industry if your company is shortlisted…
Sabio Acquires DatapointEurope
Sabio acquires DatapointEurope to create £60 million revenue pan European customer experience managed service technology provider…
CCMA Masterclass: The Bots are still coming
The CCMA have announced a re-run of their popular one-day Masterclass ‘The Bots are still coming’…
ECCCSA Select Industry Experts To Judge Awards
– ECCCSA Judges represent Europe’s top customer contact professionals – ECCCSA Judges handpicked for their…
Jabra: Why Bird Sounds Make Us More Productive
It’s time to incorporate nature into the workday. Find out how the natural sounds featured in…
Netcall Complete Accreditation For Medical Interoperability Gateway
Netcall complete the accreditation process for the Medical Interoperability Gateway (MIG). This means Netcall can allow…
Jabra Promotion to Support Public Sector IT budgets
Jabra re-launches audio device promotion to support squeezed Public Sector IT budgets Audio and communications technology…
2017 UK Contact Centre Decision-Makers Guide
The 2017 UK Contact Centre Decision-Makers’ Guide (15th edition) With insights built on hard data, the…
Music that Can Change Your (Work) Life! Holger Reisinger Jabra
Introducing the Music that Can Change Your (Work) Life! – Holger Reisinger Jabra Today’s workplace is…
Why the Human Touch is Critical in the Public Sector
Mind the Automation Gap: Why the Human Touch is Critical in the Public Sector Cheryle Walline…
IP Integration Receives Enterprise Partner Award
Newly branded IP Integration Named Enterprise Growth Partner of the Year by Westcon-Comstor IP Integration, a…
Choosing Jabra is Affordable and Easy with Cashbacks
Choosing Jabra is affordable and easy with Cashbacks – Claim your Cashback on the Jabra audio…
Jabra Introduce The Power of Wireless Conversation
Get the freedom to perform on every call with the Jabra Pro Series wireless headsets. Additional…
AutoRestore opts for Sabio OnDemand Solution
AutoRestore opts for Sabio OnDemand hosted solution to power next generation customer contact operations AutoRestore® –…
Netcall Announce Series of Contact Centre Webinars
Change management: making change a success Tuesday 13th June The role of the contact centre in…
Webinar: ECCCSA Chair of Judges Gives Insider Tips
The Chair of the Judges, Ann-Marie Stagg, hosts a webinar at 13:00 on Friday 9 June…
Jabra: The Secret to Spending Less time in Meetings
Want to spend less time in meetings – and more time actually working? Join the club.…
Redwood Technologies Secure Place as G-Cloud 9 Supplier
Redwood Technologies Group Secures Place as G-Cloud 9 Supplier The Crown Commercial Service (CCS) has awarded…