Jabra launches Evolve 75 wireless headset for modern office workers Designed to support concentration in the…
Category: – Company Info
Iain Gibson Wins Contact Centre Manager of the Year
Iain Gibson Wins Contact Centre Manager of the Year at National Awards At this year’s UK…
Best Practices When Moving Your Contact Centre to the Cloud
4 best practices when moving your contact centre to the cloud – Cloud solutions are an…
UK National Contact Centre Awards 2017 Winners
On Tuesday evening (15th May 2017) the winners of the UK National Contact Centre Awards were…
How to secure more budget for your contact centre
How to secure more budget for your contact centre – Netcall explains When consistently trying to…
Agent Journey Mapping: The Secret to Even Better CX?
Customer Experience (CX) remains top of the priorities list for many contact centre leaders as organisations…
Content Guru & Serco to Deliver Citizen Engagement Hub
Content Guru and Serco to Deliver Citizen Engagement Hub Content Guru has entered into a ground-breaking…
European Contact Centre & Customer Service Awards
17th European Contact Centre & Customer Service Awards open for nominations – Largest venue to accommodate…
Sabio Secures Top 5 Ranking in Opus Research
Sabio secures Top 5 ranking in Opus Research Enterprise Intelligent Assistants report Sabio is ranked among…
4Net Technologies – Innovation & Transformation Seminars
4Net Technologies – Innovation and Transformation Seminars 16th May 2017 & 20th June 2017 4Net Technologies…
Netcall Guide to Contact Centre Tech 2017
Netcall Guide to Contact Centre Tech 2017 The role of the contact centre in achieving business…
AI Isn’t For The Future – It’s Here Today
AI isn’t for the future – it’s here today and already transforming customer engagement Customer contact…
Jabra Announces First Cashbacks Promotion of 2017
Jabra Announces first Cashbacks promotion of 2017 – Offers on professional headsets to provide UK and…
The Inner Circle Guide to Customer Interaction Analytics
“The Inner Circle Guide to Customer Interaction Analytics” is a major independent analyst report, aimed at…
Content Guru Storms Ahead with European Award Triumph
On Thursday 30th March, Content Guru claimed its second major award in 2017 with victory in…
Listen to me! Listen to me!! LISTEN TO ME!!!
We’re losing our ability to listen. This potential crisis threatens our relationships with our customers, organizations,…
Jabra UK&I – Newsletter March 2017
“Heat map” your office to greater efficiency If you’re a football fan, you’re probably familiar with…
ContactBabel: The Inner Circle Guide to Self-Service
The Inner Circle Guide to Self-Service is a major independent analyst report, aimed at providing customer…
Jabra Assured Services Programme Power of Conversation
Jabra Assured Services Programme Conversations are still an integral part of customer service. When we have…