Sabio Network Services eappoint Ben Le Feuvre to head up operation – Senior industry voice and…
Tag: Sabio Group
Customer Journeys – Understanding & Improving
Customer Journeys – Understanding & Improving – Paul Brassington of Sabio explains why being aware of a…
8 key factors driving webchat success
8 key factors driving webchat success – Consultants at customer service technology specialist Sabio have identified…
Sabio helps BGL Group optimise customer engagement with SMS messaging
Sabio helps BGL Group optimise customer engagement with pro-active outbound SMS messaging Leading financial services business…
Sabio Wins Verint Marketing Excellence Award
Sabio wins Marketing Excellence Award at Verint’s EMEA Partner Summit – Recognition reflects successful launch of…
Sabio wins 2015 ‘Best Supporting Customer’ award at FinancialForce Community Day
Sabio wins 2015 ‘Best Supporting Customer’ award at FinancialForce Community Day Feedback from successful FinancialForce PSA…
Sabio White Paper: Customer Contact Technology Trends 2015
White Paper: Customer Contact Technology Trends 2015 – Transforming contact centre performance by taking advantage of…
Sabio ‘Transforming Customer Contact’ Conference
Sabio are holding a ‘Transforming Customer Contact’ Conference on the 18th June 2015 at the Brewery,…
Sabio is one of UK’s Best Workplaces
Sabio acknowledged as one of UK’s Best Workplaces by Great Place to Work Institute – Customer…
Sabio deploys Avaya Video Cconferencing Infrastructure
Sabio deploys Avaya video conferencing infrastructure Avaya Scopia® HD video conferencing solution to enhance customer support…
Sabio Presented with Avaya Technical Excellence Award
Sabio Presented with Technical Excellence Award at Annual Avaya Partner Conference – Award recognises Sabio’s commitment…
Sabio team to cycle 443 miles in four days to support Teens Unite
Sabio team to cycle 443 miles in four days to support Teens Unite – Customer contact…
Biometrics goes Mainstream according to Sabio
Biometrics goes mainstream according to Sabio’s Stuart Dorman, Head of Consultancy In preparation for the launch…
Sabio – Transforming Customer Contact
Sabio have announced details of Contact Centre Conference ‘Transforming Customer Contact’ enabling contact centre management to…
Are Mobile Payments more disruptive than providers imagine?
Sabio Matt Dyer looks at mobile payments initiatives such as Pingit and discusses how they could…
Sabio OnDemand delivers Avaya as part of hosted contact centre offering
Sabio has launched Sabio OnDemand – a powerful, fully-integrated hosted offering that provides contact centre operators…
Sabio: How to get Proactive Contact Right
Sabio ‘s Matt Dyer, Head of Multi-Channel Solutions, discusses that before pursuing a proactive contact strategy,…
Sabio 12 steps to Video Chat success
12 steps to Video Chat success article by Matt Dyer, Practice Leader for AVAYA Contact Centre…