Cognia expands global cloud compliance presence with Australia launch – Strategic partnership with IP Solutions International…
Category: – Products
Verint Extends Customer Engagement Optimisation
Verint Extends Customer Engagement Optimisation Vision with Latest Advancements – User Experience and Advanced Analytics Headline…
New Jabra Stealth UC is Skype for Business Certified
Coinciding with the launch of Skype for BusinessTM, Jabra is responding to the increasing demand for…
Interactive Intelligence Launch PureCloud
Interactive Intelligence has launched its latest cloud services for enterprise collaboration and communications: PureCloud Collaborate℠ and…
Aspect Software Introduces Experience Continuity
A new study from Aspect Software found that the top customer service frustration for consumers today…
Enghouse Interactive Updates Contact Centre Enterprise
Enghouse Interactive have introduced PRC 3 to version 9 of its Contact Centre: Enterprise (CCE), a…
SJS Solutions cross the last U.S. frontier!
Alaska’s largest water and waste water company, Anchorage Water & WasteWater Utility become Alaska’s first company…
Sabio OnDemand delivers Avaya as part of hosted contact centre offering
Sabio has launched Sabio OnDemand – a powerful, fully-integrated hosted offering that provides contact centre operators…
SJS Solutions improve customer care standards for In Practice Systems
SJS Solutions improve customer care standards for In Practice Systems (INPS), the 2nd biggest healthcare IT…
Noble Systems Releases Noble Maestro Version 8
Noble Systems have announced the release of Noble® Maestro Version 8, an update of the company’s…
Aspect Software Workforce Optimisation 8.1
Aspect Software announces Aspect EQTM Workforce Optimisation 8.1, unified WFO platform Aspect EQ Workforce Optimisation 8.1…
Jabra Helps Organisations Save Money with Q1 Price Promotions
Jabra Helps Organisations Save Money with Q1 – Saving money on professional quality headsets has never…
Verint Extends Customer Engagement Optimisation Leadership
Verint Extends Customer Engagement Optimisation Leadership with Latest Release of Enterprise Feedback Management Verint Systems Inc.…
PeopleTECH launches service to evaluate contact centre effectiveness
PeopleTECH has launched a new contact centre evaluation service, that provides a thorough review of a…
SJS Solutions’ Revenue Jumps as New Digital Display Solutions become available
SJS Solutions ‘ Revenue Jumps 50% and Profits Double as New Digital Display Solutions Hit the…
SJS Solutions Prepares launch of Visual Communications Solution
SJS Solutions Executives said the company is just weeks away from launching a new platform which…
Jabra Unified Communications – Stealth Goes UC
Jabra Unified Communications; Responding to an increasing demand for Unified Communications audio devices, the Jabra Stealth…
eg solutions offers operational intelligence software
eg solutions continues to drive innovation within the back office by offering pioneering eg operational intelligence…
Verint Systems Announces Availability of Work Allocation Manager
Verint Systems New Solution Enables Smarter Engagement Across Back-Office and Blended Work Environments to Advance Productivity,…