Eptica enables businesses to increase revenue from customer service

New features for knowledge based web chat, customer sentiment analysis, emotion-based routing and multichannel web self-service…

Interactive Intelligence Launches New Cloud Solution for Small Contact Centres

CaaS Small Centre? designed to give small contact centres a simple, cost-effective way to access the…

Storacall Call Recording Systems

Storacall Voice Systems Ltd have announced a strategic and technical partnership with Rostrvm Solutions Ltd the…

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