Free Download – CX Decision Makers Guide 2019-2020

Create exceptional customer experiences and set yourself apart from your competition What do my customers want?…

Content Guru Delivering CX to UK Government

Content Guru Delivering Specialist Customer Engagement and Experience to UK Government Global leader in Customer Engagement…

4net Expand Range of Services to UK Public Sector

4net Technologies expand range of services to UK public sector under latest framework announcement 4net Technologies…

Triple win for 4net at Comms National Awards

Triple win for 4net at Comms National Awards  – Manchester-based SME takes top award for innovation…

Jabra Launches New Q4 Cashback Promotion

Jabra launches new Q4 cashback promotion – Quarterly offers on professional headsets and speakerphones to provide…

Hertsmere BC Makes Life Easier Using Netcall Liberty Create

Hertsmere Borough Council makes life easier (and faster) for internal teams to support citizens using Netcall’s…

4net Technologies Win Contract with HM Courts & Tribunals Service

4net Technologies wins £16.3m contract to help deliver HM Courts & Tribunals Service Reform project Latest…

Hillarys Transforms Contact Centre Operations with IPI

Hillarys transforms contact centre operations with IPI Contact centre enhancements save £500K in first year, reduce…

The Inner Circle Guide to Customer Interaction Analytics

“The Inner Circle Guide to Customer Interaction Analytics”, the 4th edition of the definitive research into…

Content Guru Winners at Cloud Excellence Awards 2019

Content Guru Announced as Winners at Computing Cloud Excellence Awards 2019 Global leader in cloud communications…

What Contact Centres are using to Elevate Online CX

How Contact Centres are using Voice, Video and Cobrowse to Elevate Online Customer Experience The typical…

4net Technologies Scoop Growth Excellence Award

4net Technologies scoop growth excellence award – Judges impressed by Manchester firm’s landmark contract wins and…

4net & Welsh Public Sector Collaborate Across Local Government

Connecting Wales – 4net and Welsh public sector working together to support collaboration across local government…

ECCCSAs Finalists announced for Largest Contact Centre Awards

ECCCSAs 2019 Finalists announced as tickets for the largest contact centre industry Awards Evening go on…

Take Part in UK Contact Centre Decision-Makers Guide

Take Part in The UK Contact Centre Decision-Makers’ Guide compiled and researched by ContactBabel With insights…

ECCCSA Breaks Records – More Nominations than Ever!

ECCCSA breaks records with more nominations than ever before! – Nominations for an ECCCSA increase by…

Jabra Appointment Lee Davis to Drive Channel Strategy

Jabra announces appointment of Lee Davis to drive its enhanced channel strategy – UC channel expert…

Digital Transformation in the Contact Centre – Nigel Dunn Jabra

Digital transformation in the contact centre – Nigel Dunn, Managing Director, Jabra EMEA North What drives…

Entries Invited for Contact Centre Network NI Awards

Entries invited for the 2019 Contact Centre Network NI Awards – Entries are being sought from…

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