North East Contact Centres Working Together to Raise Standards – NRG & CCMA bring together The…
Category: – Events
ECCCSA Awards – So How Does the Judging work?
How does the ECCCSA judging work? This year’s ECCCSA Awards have an even more robust judging…
Contact Centre Fraud – The Facts CCMA Seminar
Contact Centre Fraud – The Facts revealed in a half day seminar hosted by the CCMA…
Noble Systems to Host 2016 SNUG EMEA Conference
Noble Systems to Host 2016 SNUG EMEA Conference – Global contact centre technology leader will present…
Call VIP Registration Open to Contact Centre Management
Call VIP will take place on Wednesday 29th June at Axa Insurance, Zetland Buildings, Exchange Square,…
Inside Cloud Seminar hosted by Britannic Technologies
Inside Cloud Seminar hosted by Britannic Technologies Britannic Technologies invite the contract centre industry to explore…
NICE Announce Details of Interactions London 2016
Interactions London 2016 – Customer Service and Contact Centre Professionals Share Best Practices and Experiences to…
The Changing Face of Customer Contact Event
The Changing Face of Customer Contact Following on from the success of 4net Technolgies Changing Face…
Webhelp Showcase Digital transformation
Webhelp, one of the country’s leading business process outsourcers (BPO), has announced today it will host…
Webinar: Scheduling your way to Service Excellence in the Housing Market
Are you ready for the new housing customers? Scheduling your way to Service Excellence This webinar…
Webinar: 5 Contact Centre Best Practices You can implement today
Webinar: Figleaves and Intelecom present 5 contact centre management best practices that you can implement today…
From Call Centre to Customer Experience Centre
Five Key Initiatives to help you transition from a Call Centre to a customer experience centre…
Intelecom Announce Speaker Line-Up at Contact Centre Event
Intelecom announces speaker line-up at its contact centre industry event Get Connected 2016 – 27th April…
CCMA Announce the Next Series of Member Events
The CCMA have announced the next series of Seminars, Site Visits and Training Courses – Run…
Get Connected 2016 – Intelecom Conference – 27th April 2016
Get Connected 2016 – Intelecom Conference – London – 27th April 2016 Achieving and delivering extraordinary…
ACE Europe 2016 – The Brewery, London, UK
ACE EUROPE 2016 – 19th – 20th April, The Brewery, London, UK Register Today! ACE Europe…
CCMA Announce Training and Seminar Events for 2016
The CCMA have announced a series of both seminars and training courses for 2016. Seminar held…
Self Service Can Create Happy Consumers – Webinar
Self Service Technologies can Create Happy Consumers – Global web event with Genesys and industry analysts…
Noble Systems Users Group Conferences 2016
Noble Systems announces 2016 Select Noble Users Group Conference Series – Global contact centre technology leader…