Are you ready for the new housing customers? Scheduling your way to Service Excellence This webinar…
Category: – Events
Webinar: 5 Contact Centre Best Practices You can implement today
Webinar: Figleaves and Intelecom present 5 contact centre management best practices that you can implement today…
From Call Centre to Customer Experience Centre
Five Key Initiatives to help you transition from a Call Centre to a customer experience centre…
Intelecom Announce Speaker Line-Up at Contact Centre Event
Intelecom announces speaker line-up at its contact centre industry event Get Connected 2016 – 27th April…
CCMA Announce the Next Series of Member Events
The CCMA have announced the next series of Seminars, Site Visits and Training Courses – Run…
Get Connected 2016 – Intelecom Conference – 27th April 2016
Get Connected 2016 – Intelecom Conference – London – 27th April 2016 Achieving and delivering extraordinary…
ACE Europe 2016 – The Brewery, London, UK
ACE EUROPE 2016 – 19th – 20th April, The Brewery, London, UK Register Today! ACE Europe…
CCMA Announce Training and Seminar Events for 2016
The CCMA have announced a series of both seminars and training courses for 2016. Seminar held…
Self Service Can Create Happy Consumers – Webinar
Self Service Technologies can Create Happy Consumers – Global web event with Genesys and industry analysts…
Noble Systems Users Group Conferences 2016
Noble Systems announces 2016 Select Noble Users Group Conference Series – Global contact centre technology leader…
Webinar: Forecast Calls for Omnichannel Engagement
Webinar – Global web event with Genesys and industry analyst offers fresh look at 2016 trends…
PCI DSS Compliant Card Payments in Contact Centres
PCI DSS Compliant Card Payments in Contact Centres Improving customer trust and de-scoping from the regulations…
CCMA Conference – Working outside the Bubble
Working within a contact centre tends to be working inside of a bubble; Contact centre Management…
CCMA – Automation & Self-Service in your Contact Centre
CCMA Training Course – Making Automation and Self-Service Work for your Contact Centre Automation is getting…
Sabio: The Sound of Analytics Success
Sabio Event: Like the sound of analytics but not sure what the benefits are or how…
Contact Centre Team Leader Event
Contact Centre Team Leader Event – The South West and Welsh Contact Centre forum are hosting…
Interactive Intelligence – Interactions UK
Interactive Intelligence – Interactions UK – an exclusive, inspirational one day event at London’s most iconic…
Ultracomms at Customer Contact Expo
Ultracomms, Europe’s first cloud-based contact centre service provider, is exhibiting at this year’s Customer Contact Expo,…
Digital Transformation Imperative for the Contact Centre
Research Underscores Digital Transformation Imperative for the Contact Centre – Global web event with Genesys and…