Capita Conferences Announce Their Transforming Contact Centres Conference – Monday 31st October 2016, Edinburgh Do not…
Category: – Events
Interaction Intelligence Collaboration in the Contact Centre
5 Ways Interaction Intelligence Reimagining Collaboration in the Contact Centre – Randi Roger, Global Manager of…
ECCCSA 2016 Gala Dinner Your Host Fiona Bruce
Everything you ever wanted to know about ECCCSA 2016 Gala Dinner host Fiona Bruce Fiona Bruce,…
So Why Should I Attend Customer Contact Expo?
So Why Should I Attend Customer Contact Expo? – Ann-Marie Stagg, CEO of CCMA, gives 5…
Speakers announced for Customer Contact Expo 28-29 September
Customer Contact Expo and Technology for Marketing events, which bring together all aspects of the customer…
Best Practice Operational Management Course
FREE one day best practice Operational Management Training Enterprise Workforce Optimisation for the Back Office Operations…
Britannic Technologies Omni-Channel Contact Centre Seminar
Join Britannic Technologies on Thursday, 15th September at Mitel’s Head Office in London for the latest…
World First conference on Artificial Intelligence
Customer Experience Features High on the Agenda of World first conference on Artificial Intelligence …
Reimagine the Future of Customer Engagement
The ever-evolving ways to connect with customers mean that there’s an ever-growing need for adaptive and…
What to expect from Customer Contact Expo 2016
Customer Contact Expo 2016 – The only event in Europe that’s entirely dedicated to the enhancement…
North East Contact Centres Working Together to Raise Standards
North East Contact Centres Working Together to Raise Standards – NRG & CCMA bring together The…
ECCCSA Awards – So How Does the Judging work?
How does the ECCCSA judging work? This year’s ECCCSA Awards have an even more robust judging…
Contact Centre Fraud – The Facts CCMA Seminar
Contact Centre Fraud – The Facts revealed in a half day seminar hosted by the CCMA…
Noble Systems to Host 2016 SNUG EMEA Conference
Noble Systems to Host 2016 SNUG EMEA Conference – Global contact centre technology leader will present…
Call VIP Registration Open to Contact Centre Management
Call VIP will take place on Wednesday 29th June at Axa Insurance, Zetland Buildings, Exchange Square,…
Inside Cloud Seminar hosted by Britannic Technologies
Inside Cloud Seminar hosted by Britannic Technologies Britannic Technologies invite the contract centre industry to explore…
NICE Announce Details of Interactions London 2016
Interactions London 2016 – Customer Service and Contact Centre Professionals Share Best Practices and Experiences to…
The Changing Face of Customer Contact Event
The Changing Face of Customer Contact Following on from the success of 4net Technolgies Changing Face…
Webhelp Showcase Digital transformation
Webhelp, one of the country’s leading business process outsourcers (BPO), has announced today it will host…