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Meet our guest speaker
Join us on our roadshow to hear from our guest speaker Andrew McMillan, former Head of Customer Service at John Lewis, who will be sharing his expertise on the importance of staff empowerment and customer engagement.
Customer Service is no longer a cost centre limited to call centres but a strategic business growth driver.
As Customers increasingly turn to digital channels for interactions and transactions, companies now need flexible solutions to address changes in these behaviours and expectations.
Introducing Aspect VIA, the Customer Engagement Centre Solution
Aspect Via™ is a cloud-based complete set of native customer service capabilities, designed to integrate into the larger customer-driven enterprise. It fuels profitable growth, increase customer satisfaction, and is fast becoming a competitive advantage.
We look forward to seeing you at our Manchester Roadshow to find out how Aspect VIA can help to build your own customer engagement centre.
19th July – Manchester
The Lowry Hotel
50 Dearmans Place
Manchester. M3 5LH