…AND TOP FIVE REASONS TO ATTENDONE: New Release – Robotic Process Automation With its latest enhancements, NICE RPA supports more complex business processes than ever before, tailoring the automation process to your demands, and offering an easily scalable solution to meet the changing needs.TWO: New Product – WFM Evolve This is the market’s first true SaaS workforce management solution featuring the most advanced capabilities such as analytics-based forecasting and a user-defined scheduling in an elastic, cost-effective cloud-based deployment model.
THREE: New Solution – Quality Central The next generation quality management solution. Available on premise or hosted, this solution unifies and automates all of your quality processes from both the front and back office into a single application, regardless of the data source, channel or recording solution.
FOUR: New Version – Nexidia Analytics v12 NICE’s next generation interaction analytics solution, based on the Nexidia platform, sets a new standard for accurate, real-time omni-channel analysis. This solution incorporates best-of-breed capabilities from both Nexidia and NICE, uses deep learning neural networks to perform sophisticated audio and text search across interaction types.
FIVE: New Offering – inContact Solutions The Power of NICE and inContact provides a clear global leader in the Customer Engagement Market by leveraging the market disruption shift to the cloud as well as our respective assets, to help organizations achieve their customer experience goals.
Click here to register for Interactions 2017 before the May 15 to take advantage of the extended early bird price and lock in an additional 50% discount for your conference pass. That will bring you a total savings of £100 from the fee of the pass.
We look forward to seeing you in June!
The NICE Team