Contact Centre Events: Talkdesk CX Tour London
Talkdesk CX Tour Register today to join Talkdesk to hear from industry thought leaders and learn how you can take…
Events
NICE – Customer Excellence Awards Programme
NICE Launches 2019 EMEA Customer Excellence Awards Programme – Programme will recognise organisations demonstrating excellence and innovation in injecting analytics,…
Speakers Announced for UC EXPO 2019!
UC Expo – Europe’s Largest Unified Communications and Collaboration Event! First Speakers Announced! We’re excited to announce the first wave…
NICE Interactions EMEA Welcomes Stephen Fry
Interactions EMEA 2019 welcomes award-winning actor, comedian, journalist, television presenter and film director – Stephen Fry as their celebrity keynote…
The NICE Competitive Edge: Real-time Authentication
Learn all about NICE Nexidia’s Analytics capabilities for your business needs and make the connections that matter! Watch Video >…
UC EXPO – 15-16 May 2019 – London – Register Now!
UC EXPO is the largest Unified Communications and Collaboration event in Europe. The two-day event encompasses the technologies that enable…
Seminar: Digital Transformation In The Contact Centre
Digital Transformation is happening all around us and in the contact centre in particular. New applications spring up daily. How…
NICE to Present the Future of Contact Centres
NICE to Present the Future of Contact Centres at CCW 2019 – February 18-21, 2019 at the Estrel Congress Centre…
Contact Centre Agent Engagement & Performance
Using Gamification to Power Contact Centre Agent Engagement & Performance Gamification has become a significant component in the contact centre…
Event: The Future of Payments and Compliance
PCI Pal and Pay360 by Capita host ‘The Future of Payments and Compliance’ PCI Pal, the specialist provider of secure…
Don’t Compromise on Contact Centre Recording
2019: The Year of Privacy in EMEA – Don’t Compromise on Contact Centre Recording Thursday, January 17, 2019 – 1:00…
UK National Contact Centre Awards – Register for Webinar!
UK National Contact Centre Awards 2019 If you want the best chance of getting your written nominations through to the…
Make 2019 Planning Your New Year’s Resolution
Make 2019 contact centre planning your New Year’s resolution – Join Aspect on 19th December at 2pm GMT for their…
Set Your 2019 New Year Resolution in WFM
As we approach the end of an exciting 2018, the Aspect Team would like you to join us in a…
Content Guru: brain® Artificial Intelligence Symposium
Content Guru Presents: brain® Artificial Intelligence Symposium Content Guru will be holding the brain® Artificial Intelligence Symposium at the Natural…
Event: Stay Ahead of the Contact Centre Game
Event: Stay Ahead of the Contact Centre Game We’re all customers aren’t we? And as such we know how frustrating…
Humans and the Robots: Extend the Value of RPA
Webinar: Humans and the Robots: Extend the Value of Robotic Process Automation According to the 2018 Deloitte Global RPA survey,…
Jabra to Exhibit at Microsoft Future Decoded 2018
Jabra to exhibit at Microsoft Future Decoded 2018 – Visit the Jabra stand to find out more about the Jabra…
Britannic Technologies: Convergence Summit 2018
Convergence Summit 2018: Digital Transformation doesn’t work unless you do. Luckily, you don’t have to go it alone. Convergence Summit…