Webinar: Taking your Contact Centre to the Cloud
Taking your Contact Centre to the Cloud – Does Your Team Have the Right Stuff? Register for August 23-24 global…
Events
Only 10 days left to enter the ECCCSAs (and counting…)
It’s much more fun joining the biggest party in our industry if your company is shortlisted and in with a…
Don’t miss the Aspect Via Roadshow! Register today!
Don’t miss the Aspect Via Roadshow! Register today! Meet our guest speaker Join us on our roadshow to hear from…
Genesys The Rise of Blended AI in Contact Centres
Genesys Hosts Online Event on the Rise of Blended Artificial Intelligence in Contact Centres for Seamless Customer Journeys Register now…
Webinar: Messaging & Web Chat – Getting the Best Out of Both
Webinar: Messaging and Web Chat – Getting the Best Out of Both Webinar The customer communications landscape is changing with…
Noble Systems Announce 2017 SNUG EMEA Conference Dates
Noble Systems to Host 2017 SNUG EMEA Conference – Global contact centre technology leader will present 6th annual regional users…
Netcall Announce Series of Contact Centre Webinars
Change management: making change a success Tuesday 13th June The role of the contact centre in achieving business growth and…
Aspect Via – Lowry Hotel Manchester – 19th July
The Customer Engagement Centre (CEC) is more than a technology. It’s an orchestrated solution and strategy for aligning the entire…
7 Technologies Changing Customer Engagement
Genesys to Hold Global Webinar with Amazon Web Services on 7 Technologies Changing Customer Engagement Leading industry analyst Ian Jacobs…
Bringing Quality Monitoring To The Contact Centre
Webinar: Bringing Quality Monitoring into the heart of the Contact Centre Thursday June 15, 2017 1:00 PM – 2:00 PM…
NICE Webinar: Recording in the Contact Centre
Recording in the Contact Centre – The Path to the Cloud Presented By: Paul Stockford, Chief Analyst, Saddletree Research WEBINAR…
Webinar: How to be a Contact Centre Champion
Webinar: How to be a contact centre champion Why attend? As part of this webinar we will be joined by…
Aspect Showcases Cloud Customer Engagement Centre
Aspect Software showcases its cloud Customer Engagement Centre on tour of UK & Ireland Aspect Software will showcase Aspect Via…
interactions 2017 – Customer Conference – June 6th
…AND TOP FIVE REASONS TO ATTENDONE: New Release – Robotic Process Automation With its latest enhancements, NICE RPA supports more…
2017 Unify Partner Discovery Day – Meet SJS Solutions
2017 Unify Partner Discovery Day – We want to share our secrets with you! Every day more than 700 agents…
Aspect take To The Road with Aspect VIA Roadshows
Announcing the kick-off of the Aspect Via Roadshow Customer Service is no longer a cost centre limited to call centres…
Win Tickets to 2017 Best Contact Centre Practices Conference
Contact-Centres.com is pleased to offer it’s readers the chance to win one of 2 conference tickets to a very unique…
4Net Technologies – Innovation & Transformation Seminars
4Net Technologies – Innovation and Transformation Seminars 16th May 2017 & 20th June 2017 4Net Technologies start their 2017 programme…
Generation Z & Contact Centres – Challenge or Opportunity?
Noble Exchange ‘Generation Z and the Contact Centre – Challenge or Opportunity? Traditionally described as being born between the mid-1990s…