Will Customer Service & Experience be changed by COVID-19?
How will the future of Customer Service & Experience be forever changed by COVID-19? In the past 8 weeks the…
Events
Contact Centre: Work From Home Best Practices
Contact Centre: Work From Home Best Practices: With measures around COVID-19 globally escalating, organisations are required to balance employee safety…
Call and Contact Centre EXPO 2020 Rescheduled
Call and Contact Centre EXPO 2020 Rescheduled for 15th & 16th September 2020 due to Increase in International Travel Restrictions.…
Event: Conquering Contact Centre Challenges in 2020
Conquering Contact Centre Challenges in 2020 – Manchester Don’t miss our FREE seminar to be held at the iconic Manchester…
Contact Centre Webinar: Cloud PCI Compliance
Join PCI Pal for a Webinar discussing PCI Compliance in the Cloud! In this webinar, we will be taking a…
EvaluAgent Webinar: The Art of Customer Recovery
Webinar: The Art of Customer Recovery: What is it and why should we all be doing it? Wednesday 23rd October…
TTEC Announce Series of Customer Experience Events
Contact Centre Events: A TTEC Thought Leadership Series – The CX Tipping Point Featuring Forrester Principal Analyst Ian Jacobs tipping…
NICE Announce Contact Centre Conference Dates
NICE announce Autumn Contact Centre Conference dates; Personal Connections Elevated with Analytics on Thursday 19th September and Engaging and Intelligent…
Noble Systems Sponsor CX Event of the Year
Noble Systems, global leader in omnichannel contact centre technology solutions, is proud to sponsor CXS (Customer Experience Summit) on 11th…
Speakers Announced at ‘Winning With Complaint Handling’
Awards International announce the full list of companies that will be speaking at this year’s Winning With Complaint Handling Conference.…
CX Rockstar takes the stage at Puzzel Get Connected 2019
CX Rockstar takes to the stage at Puzzel Get Connected 2019 Contact centre event on Thursday 19th September at the…
Noble Systems | CXS | Customer Experience Summit
Noble Systems |CXS |Customer Experience Summit London The Event of the Year, An Unbeatable Price Held at the luxurious Langham…
Winning With Complaint Handling Conference
Supercharge your complaint handling at the Winning With Complaint Handling Conference As a contact centre professional, you’re always on the…
Customer Contact Week Europe 2019 – Amsterdam
Customer Contact Week Europe 2019 – Europe’s flagship representation of the world’s largest customer contact event series; invites customer contact…
Contact Centre Events: Talkdesk CX Tour London
Talkdesk CX Tour Register today to join Talkdesk to hear from industry thought leaders and learn how you can take…
NICE – Customer Excellence Awards Programme
NICE Launches 2019 EMEA Customer Excellence Awards Programme – Programme will recognise organisations demonstrating excellence and innovation in injecting analytics,…
Speakers Announced for UC EXPO 2019!
UC Expo – Europe’s Largest Unified Communications and Collaboration Event! First Speakers Announced! We’re excited to announce the first wave…
NICE Interactions EMEA Welcomes Stephen Fry
Interactions EMEA 2019 welcomes award-winning actor, comedian, journalist, television presenter and film director – Stephen Fry as their celebrity keynote…
The NICE Competitive Edge: Real-time Authentication
Learn all about NICE Nexidia’s Analytics capabilities for your business needs and make the connections that matter! Understand the true…