Winning With Complaint Handling Conference

Supercharge your complaint handling at the Winning With Complaint Handling Conference As a contact centre professional,…

Customer Contact Week Europe 2019 – Amsterdam

Customer Contact Week Europe 2019 – Europe’s flagship representation of the world’s largest customer contact event…

Contact Centre Events: Talkdesk CX Tour London

Talkdesk CX Tour Register today to join Talkdesk to hear from industry thought leaders and learn…

NICE – Customer Excellence Awards Programme

NICE Launches 2019 EMEA Customer Excellence Awards Programme – Programme will recognise organisations demonstrating excellence and…

Speakers Announced for UC EXPO 2019!

UC Expo – Europe’s Largest Unified Communications and Collaboration Event! First Speakers Announced! We’re excited to…

NICE Interactions EMEA Welcomes Stephen Fry

Interactions EMEA 2019 welcomes award-winning actor, comedian, journalist, television presenter and film director – Stephen Fry…

The NICE Competitive Edge: Real-time Authentication

Learn all about NICE Nexidia’s Analytics capabilities for your business needs and make the connections that…

UC EXPO – 15-16 May 2019 – London – Register Now!

UC EXPO is the largest Unified Communications and Collaboration event in Europe. The two-day event encompasses…

Seminar: Digital Transformation In The Contact Centre

Digital Transformation is happening all around us and in the contact centre in particular. New applications…

NICE to Present the Future of Contact Centres

NICE to Present the Future of Contact Centres at CCW 2019 – February 18-21, 2019 at…

Contact Centre Agent Engagement & Performance

Using Gamification to Power Contact Centre Agent Engagement & Performance Gamification has become a significant component…

Event: The Future of Payments and Compliance

PCI Pal and Pay360 by Capita host ‘The Future of Payments and Compliance’ PCI Pal, the…

Don’t Compromise on Contact Centre Recording

2019: The Year of Privacy in EMEA – Don’t Compromise on Contact Centre Recording Thursday, January…

UK National Contact Centre Awards – Register for Webinar!

UK National Contact Centre Awards 2019 If you want the best chance of getting your written…

Make 2019 Planning Your New Year’s Resolution

Make 2019 contact centre planning your New Year’s resolution – Join Aspect on 19th December at…

Set Your 2019 New Year Resolution in WFM

As we approach the end of an exciting 2018, the Aspect Team would like you to…

Content Guru: brain® Artificial Intelligence Symposium

Content Guru Presents: brain® Artificial Intelligence Symposium Content Guru will be holding the brain® Artificial Intelligence…

Event: Stay Ahead of the Contact Centre Game

Event: Stay Ahead of the Contact Centre Game We’re all customers aren’t we? And as such…

Humans and the Robots: Extend the Value of RPA

Webinar: Humans and the Robots: Extend the Value of Robotic Process Automation According to the 2018…

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