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Tag: NICE
NICE Signs Strategic Collaboration Agreement with AWS
NICE Signs Strategic Collaboration Agreement with AWS To Accelerate End-To-End Customer Service Automation at Scale The…
SVL Business Solutions Achieves NICE Platinum Partner Status
SVL Business Solutions, one of the UK’s leading contact centre solutions providers, has been awarded Platinum…
NICE Goes Digital with a Must-Watch AI Commercial
Skipping the Big Game Ad Spend? NICE Goes Digital with a Must-Watch AI Commercial NICE sidestepped…
NICE Surpasses Milestone of 1 Million Agents on CXone
NICE Surpasses Milestone of 1 Million Contact Centre Agents on CXone NICE have announced that CXone,…
NICE Leader in SPARK Matrix for Contact Centre as a Service
NICE Named the Technology Leader in 2022 SPARK MatrixTM for Contact Centre as a Service (CCaaS)…
Say Goodbye to Contact Centre Agent Notes
Are your contact centre agents writing manual summaries after every interaction? The notes which contact centre…
NICE Delivers New Robotic Process Automation
NICE Delivers New RPA Innovations leveraging AI To Achieve Complete Performance and Master CXi New capabilities…
How to Turning the Unamazing into the Amazing
Turning the unamazing into the amazing – How businesses can meet the demands of digital-savvy customers…
NICE Launches ElevateAI, AI as a Service (AIaaS)
NICE Launches ElevateAI, The Market Leading AI as a Service (AIaaS), to Make Every CX Application…
NICE Leader in Robotic Process Automation PEAK Matrix
NICE Named a Leader in Everest Group’s Robotic Process Automation PEAK Matrix 2022 NICE RPA scored…
NICE Drives Patient Care for Health Authority
NICE Drives Exceptional Patient Care for One of the Largest Health Authorities in the UK, NHS…
NICE Launches FluenCX, a New Approach to Deliver Digital-First CX
NICE Launches FluenCX, a Revolutionary Approach to Deliver Digital-First Customer Experience in the contact centre FluenCX…
NICE Announce Intent-Driven CX Capability with Enlighten AI
NICE Announces the Market’s First Consumer Intent-Driven CX Capability with Enlighten Journey Orchestration Leveraging the power…
NICE Positioned As Leader in 2022 Magic Quadrant for RPA
NICE Positioned As A Leader in 2022 Gartner® Magic Quadrant™ for Robotic Process Automation NICE recognised…
NICE Introduces New Innovations in Digital CX and AI
NICE Introduces Groundbreaking Innovations in Digital CX and AI in CXone Summer 2022 Release for the…
Prepare Contact Centre Agents for Every Interaction
Prepare contact centre agents for every interaction and make their work experience fulfilling – Download from…
The Ultimate Contact Centre Training Guide – Download NOW
The ultimate contact centre training guide -72% of contact centre agents say they need better training…
NICE Interactions – Frictionless Customer Experiences
NICE Interactions Live 2022 to Showcase Strategies for Mastering Frictionless Customer Experiences and to Host George…