Webinar: How to be a contact centre champion
As part of this webinar we will be joined by 2 of ShoreTel’s most experienced and well known Contact Centre Design Specialists from their HQ in the USA.
Together we will discuss the importance of sharing customer feedback with agents as well as show you exactly how to use ShoreTels’ After Call Survey Feature to engage, motivate and empower contact centre agents.
Who should attend?
This webinar is suitable for anyone who cares about the wellbeing and happiness of call and contact centre employees, if you sell contact centre technology that should be you!
Others who will definitely enjoy this webinar are IT Managers who want to enhance contact centre environments, Customer Service Managers who need new ways to keep talent from leaving, HR Directors working to increase employee engagement and reduce staff turnover and anyone involved with improving agent wellbeing.
To reserve your place on this Webinar Click Here