SJS Continue to Help Police with their Enquiries
Since 2009 SJS solutions wallboard and digital signage product “Optymyse” has been used by police authorities to improve call handling…
Since 2009 SJS solutions wallboard and digital signage product “Optymyse” has been used by police authorities to improve call handling…
In Hollywood, it’s the stars that make people flock to watch a movie and the movie makers know it. So,…
The only way a good Contact Centre Manager can get value from TV screens in their contact centres …. Is…
Optymyse Advanced Wallboard Technology is a completely new way to empower, engage, motivate and retain your contact centre agents. According…
Incident Management in Police Contact Centres In recent months, our emergency services call and contact centres have been under great…
Is Longest Wait Killing Contact Centre Agent Morale and Impacting Profit? Stephen Pace CEO SJS Solutions Figures show that failure…
Optymyse Advanced Wallboard Technology is a completely new way to Excite, Engage, Motivate and Retain your contact centre agents. It’s…
Webinar: How to be a contact centre champion Why attend? As part of this webinar we will be joined by…
2017 Unify Partner Discovery Day – We want to share our secrets with you! Every day more than 700 agents…
Contact Centre Optimisation Experts SJS Solutions are offering readers an exclusive change to have their existing wallboards reviewed by their…
The True (And Scary) Cost of Contact Centre Agent Disengagement in the UK – Stphen Pce CEO of SJS Solutions…
Boosting Company Performance: The Positive Impact of Keeping Your Employees Happy A report from the Chartered Institute of Personnel &…
The 3 human needs that drive employee engagement – Stephen Pace of SJS Slutions According to The Massachusetts Institute of…
CEO Stephen Pace talks about contact centre wallboard best practice & disengagement Optymyse delivers the perfect blend of metrics from…
John is a contact centre agent at your business. He’s 24, college educated and right now, he’s single. He lives…
SJS Solutions Agent Information System, Optymyse, has now been accredited as part of Unify’s Technology Partner Program. The solution can…
How to Transfer CSAT Metrics to your Contact Centre Agents in Real-Time What the world’s most expensive adverts can teach…
SJS Solutions Webinar – “How to transfer CSAT metrics to your contact centre agents in real-time” Webinar: Thursday 23rd February…
How to use TV screens to solve Agent Disengagement – SJS Solutions The only way a good Call Centre Manager…