SJS Continue to Help Police with their Enquiries

Since 2009 SJS solutions wallboard and digital signage product “Optymyse” has been used by police authorities…

From a Contact Centre Near You Direct to Hollywood USA

In Hollywood, it’s the stars that make people flock to watch a movie and the movie…

Successful Contact Centre Managers Watch TV Screens!

The only way a good Contact Centre Manager can get value from TV screens in their…

Optymyse Advanced Wallboard Technology – Empower Your Agents

Optymyse Advanced Wallboard Technology is a completely new way to empower, engage, motivate and retain your…

SJS Solutions Help The Police with their Enquiries

Incident Management in Police Contact Centres In recent months, our emergency services call and contact centres…

Is Longest Wait Killing Agent Morale and Impacting Profit?

Is Longest Wait Killing Contact Centre Agent Morale and Impacting Profit? Stephen Pace CEO SJS Solutions…

Wallboard Technology is the New Way To Excite Agents!

Optymyse Advanced Wallboard Technology is a completely new way to Excite, Engage, Motivate and Retain your…

Webinar: How to be a Contact Centre Champion

Webinar: How to be a contact centre champion Why attend? As part of this webinar we…

2017 Unify Partner Discovery Day – Meet SJS Solutions

2017 Unify Partner Discovery Day – We want to share our secrets with you! Every day…

New Way To Use Wallboards To Excite Contact Centre Agents

Contact Centre Optimisation Experts SJS Solutions are offering readers an exclusive change to have their existing…

The True Cost of Contact Centre Agent Disengagement

The True (And Scary) Cost of Contact Centre Agent Disengagement in the UK – Stphen Pce…

The Positive Impact of Keeping Your Employees Happy

Boosting Company Performance: The Positive Impact of Keeping Your Employees Happy A report from the Chartered…

Human Needs That Drive Employee Engagement

The 3 human needs that drive employee engagement – Stephen Pace of SJS Slutions According to…

Contact Centre Wallboard Best Practice & Disengagement

CEO Stephen Pace talks about contact centre wallboard best practice & disengagement Optymyse delivers the perfect…

Meet John. John is An Agent in YOUR Contact Centre

John is a contact centre agent at your business. He’s 24, college educated and right now,…

Unify Enhance Contact Centre Offering With Optymyse

SJS Solutions Agent Information System, Optymyse, has now been accredited as part of Unify’s Technology Partner…

Transfer CSAT Metrics to your Contact Centre Agents in Real-Time

How to Transfer CSAT Metrics to your Contact Centre Agents in Real-Time What the world’s most…

Webinar: How to transfer CSAT Metrics to your Agents

SJS Solutions Webinar – “How to transfer CSAT metrics to your contact centre agents in real-time”…

How to Use TV Screens to Solve Agent Disengagement

How to use TV screens to solve Agent Disengagement – SJS Solutions The only way a…

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