Webinar: How to use TV screens to solve Agent Disengagement
Agent disengagement is costing our industry billions a year. An agent heading for the door is just the tip of…
SJS Solutions
Employee Engagement Software for Contact Centres
How to use the data that already flows through your Call Centre to improve customer relations, engage your agents, empower…
SJS Solutions Give ShoreTel Partners Tools to Reduce Agent Disengagement
SJS Solutions give ShoreTel Partners the tools to reduce Agent Disengagement at ShoreTelOne Partner Conference in Orlando. SJS Solutions, focused…
The Ten C’s of Employee Engagement according to SJS
The ten C’s of employee engagement can engage heads, hearts, and hands, Stephen Pace CEO of SJS Solutions explains. 1.…
SJS Solutions Expands Reach with New Data Connectors
SJS Solutions Expands Its Reach with New Data Connectors To Provide a Complete Real-Time Visual Communication Solution for Contact Centres.…
Premium Choice Deploy SJS Solutions Best in Class Visual Communications
Insurance specialist Premium Choice deploy SJS Solutions “best in class” visual communications software – Premium Choice have upgraded Optymyse, their…
Visual Communications help to bridge the gap
Visual communications help to bridge the gap; If you already use visual communications to help your agents confidently deliver customer…
SJS Solutions & Remego Deliver Best in Class Contact Centre Visuals
SJS Solutions and Remego Deliver Best in Class Contact Centre Visuals for South East Asia’s Largest Bank Remego, an Information…
Onboarding the Contact Centre Agent is Vital!
Onboarding contact centre agents is vital! It’s the first step to a long and fruitful relationship Getting new agents up…
Employee Engagement Six Ideas that may surprise you
Employee Engagement six ideas that may surprise you – Stephen Pace of SJS Solutions looks at how increasing employee perceptions…
Enhancing Employee Engagement Strategy In The Contact Centre
Enhancing Your Employee Engagement Strategy In The Contact Centre – free white paper Companies spend over $720 million each year…
SJS Solutions launch Real-Time Visual Solution
SJS Solutions’ Expands Its Reach with New Data Connectors To Provide a Complete Real-Time Visual Communication Solution for Contact Centres…
How to Build Agent Trust in the Contact Centre
Building Trust in the Contact Centre – Stephen Pace, CEO SJS Solutions, discuses why the contact centre is missing out…
SJS Solutions enhance Reseller programme
SJS Solutions Launch New Reseller Area to Make Creating Engaging Contact Centre Environments Easier For Resellers SJS Solutions Ltd have…
Fonolo and SJS Solutions Bring Virtual Queuing Data to Contact Centre Wallboards
Fonolo and SJS Solutions have announced a partnership to make Fonolo’s virtual queuing data easily visible and actionable to contact…
Contact Centre Wallboards – Do yours connect with Millennials and Boomers?
Contact Centre Wallboards – Do yours connect with Millennials and Boomers? Stephen Pace, CEO of SJS Solutions, discusses why its all…
Contact Centre Agent Engagement – Inspiring ideas from SJS Solutions
Contact Centre Agent Engagement – Inspiring ideas from SJS Solutions Anyone attending the biggest contact centre event in 2015 (15th-19th…
SJS Solutions cross the last U.S. frontier!
Alaska’s largest water and waste water company, Anchorage Water & WasteWater Utility become Alaska’s first company to install Optymyse™ Visual…
SJS Solutions improve customer care standards for In Practice Systems
SJS Solutions improve customer care standards for In Practice Systems (INPS), the 2nd biggest healthcare IT provider in the UK,…