Noble Systems Announces 2017 Select Noble Users Group Conference Series Global contact centre technology leader hosts…
Category: – Events
Learning and Development in the Contact Centre
Learning and Development in the Contact Centre NRG & CCMA “Supporting Contact Centre Colleagues through Change…
Webinar: How to use TV screens to solve Agent Disengagement
Agent disengagement is costing our industry billions a year. An agent heading for the door is…
Contact Centre Event: Disrupted Customer Contact
Are your customer contact channels being disrupted? Or are you the one doing the disrupting? We’re…
Messaging vs. Chat – What’s the Difference?
Messaging vs. Chat – What’s the Difference? The customer communications landscape is changing with the shifting…
Redefining Customer Service, Planning and Engagement
Redefining customer service, planning and colleague engagement in a multi-channel environment Join Aspect Software to find…
Redefining Customer Service in a Multi-Channel Environment
Redefining customer service, planning and colleague engagement in a multi-channel environment Live Webinar Modern and mobile…
Webinar: Best Practices to Create Great Customer Service
Hear best practices to create great customer service Join Enghouse Interactive and Richard Snow from Ventana Research…
Webinar: WFM Employee Engagement – Why it matters
WFM Employee Engagement – Why it matters In this webinar we will go over the traits…
VoiceSage Sponsor Future Of The Contact Centre Conference
VoiceSage To Sponsor The Future Of The Contact Centre Conference Customer engagement services leader VoiceSage is…
Proactive Customer Communication And Customer Satisfaction
Study Shows Proactive Customer Communication Drives Higher Customer Satisfaction Join the Genesys webinar featuring leading industry…
Content Guru to Sponsor DigiHealth UK Conference
Content Guru will be sponsoring the DigiHealth UK: Transforming Healthcare Delivery conference in Manchester on 20th…
What We Learnt From Customer Contact Expo 2016
What We Learnt From Customer Contact Expo 2016 – Randi Roger, Global manager of marketing programs…
Noetica Host Toward Responsible Outbound Dialling Seminar
Noetica to Host ‘Toward Responsible Outbound Dialling’ Seminar at Britannic Technologies’ Convergence Summit 2016 17th November…
What can we expect from Customer Contact Expo 2016?
Customer Contact Expo 2015 – So what can we expect? At the end of the Month…
Enghouse Interactive Heralds The Age of the Digital Customer
Enghouse Interactive Heralds “The Age of the Digital Customer” at CX16 Customer Experience Event Enghouse Interactive…
Aspect Software Talks Customer Service Evolution at CC Expo
Aspect Software talks customer service evolution at CC Expo 2016 Stand C620, Customer Contact Expo 2016,…
The Age of the Customer: A Connected Experience
Join Interactive Intelligence for the Connected Customer Experience Event In today’s connected world, creating relevant, positive…
Mplsystems Exhibiting at Customer Contact Expo 2016
Mplsystems, award winning provider of Omni-Channel Contact Centre and CRM Customer Service technology, will be exhibiting…