CCMA Annual Conference, 4th November 2014, British Library, London The Call Centre Management Association (CCMA), the…
Category: – Events
Premier Business Audio Webinar Cutting Contact Centre Costs
On Wednesday 8th October Premier Business Audio will be hosting a public sector webinar focussing on…
Stunning Amount of Knowledge at Customer Contact Expo
Customer Contact Expo, The UK’s largest and biggest event for the customer contact and customer service…
Asc telecom Showcase neo WFO suite at Expo
We invite you to visit us at customer contact expo at booth #G21, National Hall, London…
How Moving Your Contact Centre to the Cloud Eliminates Risk
Interactive Intelligence is hosting a free Web event titled “How Moving Your Contact Centre to the…
CCMA Announce Training Events
The Call Centre Management Association (CCMA) have announced a series of Training events run by the…
ASC to Demonstrate INSPIRATIONneo WFO Suite at CC Expo 2014
ASC have announced it will demonstrate its neo Workforce Optimization (WFO) suite at ICMI’s Customer Contact…
Discover Why The Difference is Jabra at Customer Contact Expo 2014!
Visit Jabra at Customer Contact Expo 2014 to Hear, See and Feel the Difference Jabra, the…
Are contact centres keeping sensitive information safe?
Consumer confidence of contact centre security could be at an all time low, according to AKJ…
CCMA UK National Contact Centre Conference 2014
Due to the success of last years Conference the CCMA have confirmed that this year once…
Interactive Intelligence asks Why you need to master multi-channel contact
Interactive Intelligence asks Why you need to master multi-channel contact. Let’s face it – even with…
Event: Sabio Powering Digital Customer Engagement
Thursday 28th August Join us at Sabio’s Powering Digital Customer Engagement event, to find out more…
4net Changing Face of Customer Contact Event – a fantastic success
.4net Technologies event, The Changing Face of Customer Contact was held on 30th April 2014 at…
4net Technologies launch new seminar The Changing Face of Customer Contact
4net Technologies is running a new free seminar for organisations with a customer contact centre on…
Sabio & Verint support Professional Planning Forum
Sabio and Verint partner to sponsor Professional Planning Forum’s ‘Volatility & Flexibility Challenge 2014’ Sabio has…
RESPONSE Staff at the Contact Centre ‘Glitzies’
RESPONSE, one of the UK’s leading contact centres located in Glasgow, has staged its third annual…
Contact Centre Omni-channel – Beyond Retail
Stand H810: Connected Business 2014, 4th – 5th March, Olympia, London Taking inspiration from the retailing…
Jabra to showcase new UC-optimised headset at Connected Business 2014
Jabra to highlight importance of quality audio devices within Unified Communications voice deployments with a new…
Noble Systems Announces 2014 Select Noble Users Group Conference Series
Noble Systems have announced the dates of its 2014 Select Noble Users Group (SNUG) Conference series.…