Interactive Intelligence – Interactions UK

Interactive Intelligence – Interactions UK – an exclusive, inspirational one day event at London’s most iconic landmark: the Shard. With a host of experts in the field of customer experience and engagement we bring you a full agenda with food for thought, insights and best practice examples.

Date: Tuesday 29th September 2015

Venue: The Shangri La hotel at the Shard • London

Interaction UK

 

Meet Interactive Intelligence on September 29th 2015 to:

Network with your peers

Gain insight into Customer Experience Management

Learn from real life examples

Meet with Key Interactive Intelligence executives

Agenda


registration.image.aug.201509:00 – 09:30

Registration, Refreshments & Networking

 


inin.david.paulding.image.aug.201509:30 – 09:45

Welcome

Dave Paulding – Regional Sales Director – Interactive Intelligence

 

 


inin.richard.brown.image.aug.201509:45 – 10:15

Interactive Intelligence Company Update

Richard Brown – Senior VP EMEA – Interactive Intelligence

 

 


inin.leon.stafford.image.aug.201510:15 – 10:35

The Omnichannel Customer Experience – How to Delight Your Customers

Leon Stafford – Regional Territory Manager – Interactive Intelligence

 

 


presentation.image.aug.201510:35 – 11:00

Customer Presentation

 


Refreshments.image.201511:00 – 11:15

Break & Refreshments

 


presentation.image.aug.201511:15 – 12:15

Keynote – Inspirational Speaker

 


ember.simon.foot.image.aug.201512:15 – 12:45

Unique Insights into Customer Management

Simon Foot – Consulting Director – Ember Services

 

 


lunch.image.aug.201512:45 – 13:45

Lunch & Networking

 


inin.nick.sims.image.aug.201513:45 – 14:15

How Process Automation Can Improve the Customer Experience

Nick Sims – Interactive Intelligence

 

 


presentation.image.aug.201514:15 – 14:45

Customer Presentation

 


ikea.logo.aug.201514:45 – 15:15

Optimising the Email Channel

The IKEA Story – Andrew Sutcliffe, Business Development, IKEA


Refreshments.image.201515:15 – 15:30

Break & Refreshments

 


inin.jeff.platon.image.aug.201515:30 – 16:00

Company Presentation

Jeff Platon – CMO – Interactive Intelligence

 

 


inin.donald.brown.image.aug.201516:00 – 17:00

Where we are & Where we’re going

Dr Donald Brown – CEO & Founder – Interactive Intelligence

 

 


Additional Information

To register for this event Click Here

inin.logo_.image_.20151About Interactive Intelligence

Interactive Intelligence Group Inc. provides software and cloud services for customer engagement, unified communications and collaboration to help businesses worldwide improve service, increase productivity and reduce costs. Backed by a 21-year history of industry firsts, 100-plus patent applications, and more than 6,000 global customer deployments, Interactive offers customers fast return on investment, along with robust reliability and security. The company gives even the largest organisations an alternative to unproven solutions from start-ups and inflexible solutions from legacy vendors.

Visit the Interactive Intelligence Website

View Interactive Intelligence ‘s Company Profile

Be the first to comment on "Interactive Intelligence – Interactions UK"

Leave a comment

Your email address will not be published.


*


91 − 89 =