Storacall will be exhibiting our range of performance enhancing products at this year’s Customer Contact Expo on 30th September & 1st October.
Storacall call recorder solutions enable you to build customer loyalty and deliver an excellent caller experience that reinforces brand values, minimises repeat calls, maximises ‘sales through service’ and optimises call length. Storacall recording packages also provide essential business and employee protection through reliable total recording.
Our solutions are competitively priced and ideal for smaller to medium-sized call centres, but they also easily scale for enterprise-level organisations without unnecessary complexity.
Typical applications include:-
– Agent evaluation
– Training and coaching
– Quality and performance management
– Screen recording and speech analytics
– Regulatory compliance
– Adherence to internal policies
– Dispute resolution
– Fraud claims prevention
