Noble Systems Announces 2017 Select Noble Users Group Conference Series
Global contact centre technology leader hosts annual users group event in Americas, APAC and EMEA
Noble Systems, a global leader in omnichannel contact centre technology solutions, has announced the dates of its 2017 Select Noble Users Group (SNUG) Conference series. The conferences help Noble’s users “get connected” to their Noble products, to other users facing similar business challenges, and to the Noble Systems team, so they can work faster and smarter, lower costs and optimise results.
Noble Systems hosts the SNUG Conferences in three regions, including the Americas, APAC and EMEA. The 2017 conference dates and locations are:
– Americas – April 19 – 21, Sandpearl Resort in Clearwater Beach, Florida
– EMEA – June 21 – 22, The Lowry Hotel in Manchester, United Kingdom
- APAC – October 10 – 11, Pier One Sydney Harbor in Sydney, Australia
Colin Chave, General Manager Noble Systems EMEA, says,
“SNUG helps our clients learn to leverage their Noble technologies to meet the challenges of today’s communication environments. The educational sessions, interactive workshops and networking events give them an opportunity to share information and experiences. They can gain valuable knowledge to apply in their centres, so they can make more informed decisions and execute more effective strategies”.
Key areas of focus at SNUG 2017 will include case studies and best practices for the company’s solutions for contact centre, analytics, workforce management, and compliance with an emphasis on application-focused discussion groups and interactive panels. The SNUG conferences combine business experts, industry leaders and product specialists in an environment that promotes knowledge sharing among users so they can engage with their customers, streamline processes and reduce costs.
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Noble Systems is a global leader in the customer communications industry, providing innovative solutions for Contact Centre, Workforce Management and Analytics technologies. Tens of thousands of agents at 4,000+ client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound and blended omnichannel communications, strategy planning, resource management and compliance tools for companies of all sizes. Our premise, cloud and innovative premise/cloud hybrid platforms include ACD, predictive dialling, blended processing, recording and monitoring, IVR, messaging, interaction analytics, decisioning and workforce management.