Ultracomms hosts PCI DSS roundtable at the Engage Future of the Contact Centre Conference
Ultracomms, Europe’s first cloud-based contact centre services provider will be hosting a round table discussion on PCI DSS at one of the UK’s leading contact centre events this week. The Engage Future of the Contact Centre Conference takes place on 23 February at the Park Plaza, Victoria, London.
One of the UK’s largest gatherings of contact centre influencers, the CPD accredited Future of the Contact Centre Conference is in its third year, and promises to be even bigger this year with more than 30 confirmed speakers from industry leaders such as Sky, BT Consumer, Dixons Carphone, Virgin Atlantic Airways, RBS, M&S, and over 300 confirmed delegates.
As a leading provider of PCI DSS level 1 certified contact centre solutions, Ultracomms will be hosting one of the key discussion forums on PCI Compliance – Everything you ever wanted to know but were afraid to ask.
This discussion will focus on PCI DSS best practice and learnings from a leading contact centre technology provider which has been through the PCI DSS certification process.
Commenting on Ultracomms’ attendance Derwyn Jones, CEO of Ultracomms said,
“We’re excited to be hosting a round table on one of the hottest industry topics this year. Having gained PCI DSS level 1 certification for our cloud platform early in 2016, we’ve worked with many clients for who PCI compliance is critically important and know how complex the PCI landscape is in the contact centre industry today.
We’re sure our experience will help others better understand this key area of compliance, and how to ensure they are operating in line with the PCI DSS guidelines”.
Ultracomms’ team will also be on hand throughout the day to give advice and answer any questions around PCI DSS compliance and secure payment handling.
Ultracomms was founded over a decade ago as Europe’s first cloud-based contact centre services provider. Today, the company is positioned as one of the UK’s most innovative contact centre platform providers, with both PCI DSS level 1 certified cloud and scope reducing on-site payment solutions. Its’ services help clients to achieve: better customer engagement and real-time responsiveness; reduced contact centre cost of ownership; simplified infrastructure; staff optimisation; compliance; and visibility of contact centre performance.