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Best Practice Operational Management Course

FREE one day best practice Operational Management Training

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Enterprise Workforce Optimisation for the Back Office
Operations Management Best Practice

What is Operations Management?
Principles of World Class Manufacturing and how these are aligned within Service Organisations

Defining & Measuring the End-to-End Customer Processes
Understanding key process measurement principles
Essential measures required to support Operations Management best practice
Capacity & Resource Management
Aligning resources and skills with customer demand
Effective collaboration to smooth overall work flows

Work Distribution & Control
Understanding the range of work distribution strategies e.g. Push versus Pull
Progress monitoring and operational control

Creating a Continuous Improvement Focus
Fact based analysis
Understanding variance
Introduction to range of Continuous Improvement techniques

Dates:
14th September – London

16th September -Birmingham

Who should attend?

Senior Managers, Line Managers and Supervisors who are responsible for improving operational performance

Please note that all registrations are assessed for participant applicability and subject to date availability.


eg.solutions.logo_.2014Additional Information

Further details on this training course can by Downloading the Course Brochure

To reserve your place at this event Click Here

For additional information on eg Solutions visit their Website or view their Company Profile

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