Outsourced contact centre, Ventrica which provides niche, high quality customer contact services, has been selected by…
Category: – Company Info
Telephony Best Channel for Complaint Handling & Customer Satisfaction
Telephony Best Channel for Complaint Handling & Customer Satisfaction with 73% of US businesses say, if…
Powerdial Services To Deploy SmartVoice Viewpoint With Customers Across The UK
Powerdial Services, one of the UK’s leading convergence specialists, is deploying the new SmartVoice Viewpoint customer…
Enghouse Interactive says Weatherproof Your Contact Centre
Enghouse Interactive looks at what measures can be taken by contact centre managers across the UK…