Jarrow based outsourcer Gainshare Partnership have announced the securing of a contract with Scottish Power which…
News
Carphone Warehouse Outsources to Capita
Capita have announced that it has signed a contract with Carphone Warehouse to support all aspects…
Lloyds Banking Group Close Motherwell Contact Centre
After the announcement of the Closure of Lloyd’s Motherwell contact centre with the transfer to its…
Enghouse Interactive says Weatherproof Your Contact Centre
Enghouse Interactive looks at what measures can be taken by contact centre managers across the UK…