Trust in the cloud on the rise in the contact centre enviroment according to Stephen Ball…
Tag: Cloud
Need Help Complying with PCI DSS? The Cloud Has The Answer
Need help complying with PCI DSS? The cloud could have the answer. By Tom Harwood, co-founder…
Laithwaite’s Wine Invest In New Cloud Contact Centre
Laithwaite’s Wine invest in a new Cloud Contact Centre and Communications solution from Olive Communications Laithwaite’s…
Datametrix Selects Enghouse for Contact Centre as a Service
Datametrix Selects Enghouse Interactive for Contact Centre as a Service – Selection of CCSP cloud contact…
InvestorPlace Deploy Interactive Intelligence Cloud Solution
InvestorPlace Media Deploys Interactive Intelligence Customer Engagement Cloud Solution Broad and intuitive feature-set result in improved…
Content Guru Wins Best Use of Cloud Services Award
Content Guru Wins ‘Best Use of Cloud Services’ Award at UK IT Industry Awards 2016 Content…
The Next Steps for Cloud – Where Do We Go From Here?
The next steps for cloud – where do we go from here? – Stephen Ball Europe…
Interactive Intelligence Visionary in Gartner Magic Quadrant
Interactive Intelligence Positioned as a Visionary in Gartner Magic Quadrant for Contact Centre as a Service,…
Content Guru in Magic Quadrant for Contact Centre as a Service
Content Guru Positioned as a Challenger in the 2016 Gartner Magic Quadrant for Contact Centre as…
New Generation of Tech in Contact Centre Infrastructure?
Is it Time for a New Generation of Technology in Contact Centre Infrastructure? Asks Hakan Medin,…
Contact Centre Professionals Missing Key Cloud Opportunities
Contact centre professionals missing key cloud opportunities, suggests new research Wide-scale cloud adoption is critical to…
Intelecom Introduce Enhancements to Cloud-Based Solution
Intelecom introduces latest enhancements to its cloud-based contact centre solution with improved security features and Web…
Interactive Intelligence Customer Engagement Available on G-Cloud 8
Interactive Intelligence Customer Engagement Solutions Now Available on G-Cloud 8 Public sector organisations can now reap…
What Does Customer Engagement Mean for your Organisation?
The phrase Customer Engagement is often mentioned in one and the same breath as ‘Sales’. And…
Ultracomms Showcase Advanced interaction Analytics at CC Expo
Ultracomms, Europe’s first cloud-based contact centre services provider will be showcasing how their innovative inbound, outbound…
On-Premise vs Cloud Contact Centre: Which is Right and When?
On-Premise vs Cloud Contact Centre: Which is Right and When? Asks Brian Spencer General Manager, Contact…
Intelecom Contact Centre as a Service on G-Cloud
Intelecom Contact Centre as a Service now available on G-Cloud 8 Cloud based contact centre solution…
Content Guru Awarded a place on G-Cloud 8 Supplier Agreement
Content Guru has been listed as a G-Cloud 8 (G8) Software-as-a-Service provider for its suite of…
Rostrvm Solutions Cloud Contact Centre Service on G-Cloud
The robust rostrvm® Cloud Contact Centre Service from Rostrvm Solutions is now available on the Digital…