The next steps for cloud – where do we go from here? – Stephen Ball Europe…
Tag: Cloud
Interactive Intelligence Visionary in Gartner Magic Quadrant
Interactive Intelligence Positioned as a Visionary in Gartner Magic Quadrant for Contact Centre as a Service,…
Content Guru in Magic Quadrant for Contact Centre as a Service
Content Guru Positioned as a Challenger in the 2016 Gartner Magic Quadrant for Contact Centre as…
New Generation of Tech in Contact Centre Infrastructure?
Is it Time for a New Generation of Technology in Contact Centre Infrastructure? Asks Hakan Medin,…
Contact Centre Professionals Missing Key Cloud Opportunities
Contact centre professionals missing key cloud opportunities, suggests new research Wide-scale cloud adoption is critical to…
Intelecom Introduce Enhancements to Cloud-Based Solution
Intelecom introduces latest enhancements to its cloud-based contact centre solution with improved security features and Web…
Interactive Intelligence Customer Engagement Available on G-Cloud 8
Interactive Intelligence Customer Engagement Solutions Now Available on G-Cloud 8 Public sector organisations can now reap…
What Does Customer Engagement Mean for your Organisation?
The phrase Customer Engagement is often mentioned in one and the same breath as ‘Sales’. And…
Ultracomms Showcase Advanced interaction Analytics at CC Expo
Ultracomms, Europe’s first cloud-based contact centre services provider will be showcasing how their innovative inbound, outbound…
On-Premise vs Cloud Contact Centre: Which is Right and When?
On-Premise vs Cloud Contact Centre: Which is Right and When? Asks Brian Spencer General Manager, Contact…
Intelecom Contact Centre as a Service on G-Cloud
Intelecom Contact Centre as a Service now available on G-Cloud 8 Cloud based contact centre solution…
Content Guru Awarded a place on G-Cloud 8 Supplier Agreement
Content Guru has been listed as a G-Cloud 8 (G8) Software-as-a-Service provider for its suite of…
Rostrvm Solutions Cloud Contact Centre Service on G-Cloud
The robust rostrvm® Cloud Contact Centre Service from Rostrvm Solutions is now available on the Digital…
Interactive Intelligence are Reimagining Cloud Security
We take cloud security very seriously. The protection of your data and your customers’ information are…
Adtech Deploys Interactive Intelligence Cloud Solution
Adtech Global Deploys Interactive Intelligence Customer Engagement Cloud Solution Benefits include improved customer service, increased productivity,…
Storm Cloud Importing Calls From Cloud to Premise Based Recording
Storm Cloud Call Import : Importing Calls from the Cloud to Premise Based Recording Infrastructure Storm…
Cloud gazing – the future of contact centre technology
Cloud gazing – the future of contact centre technology; a whitepaper from Syntec The Syntec report…
Quicken Deploy Interactive Intelligence Cloud Solution
Quicken Deploys Interactive Intelligence Cloud Customer Engagement Solution PureCloud Engage℠ chosen for its competitive pricing, ease…
Interactive Intelligence Launches PureCloud Promotion for CIC Customers
Interactive Intelligence Launches PureCloud Promotion for CIC Customers – Promotion offers time-limited 40 percent discount to…