Interactive Intelligence Customer Engagement Available on G-Cloud 8

Interactive Intelligence Customer Engagement Solutions Now Available on G-Cloud 8
Public sector organisations can now reap the benefits of increased IT efficiencies, reduced costs and faster ROI, while more effectively engaging with citizens

g.cloud.8.supplier.image.aug.2016

Interactive Intelligence Group Inc. has announced that its PureCloud Engage℠ and Communications as a Service (CaaS) solutions are available on G-Cloud 8, the latest G-Cloud Framework.

Public sector organisations can now deploy PureCloud Engage and CaaS on a ‘pay-as-you-use’ basis via G-Cloud 8, providing flexibility whilst minimising costs. This negates the need for long-term contracts and drawn out procurement processes, enabling organisations to realise a faster return on investment.

PureCloud Engage, launched in Europe in September 2015, uses microservice architecture running atop the scalable Amazon Web Services Cloud. Interactive Intelligence CaaS is a private, single-tenant, all-in-one omnichannel customer engagement cloud solution designed for large contact centres.

inin.richard.brown.image.aug.2015Richard Brown, Interactive Intelligence president of EMEA operations commented,

“Businesses and public sector organisations are all looking at cloud services as a way to more efficiently run their IT operations and cut costs,”

“Our solutions,available on G-Cloud 8 shows the public sector how to achieve these benefits while more effectively engaging with citizens.”