Sweden creates a countrywide contact centre using cloud based technology from Intelecom Sweden is the first…
Category: – Cloud
Ultracomms Achieves PCI DSS Certification for Cloud Platform
Ultracomms Achieves Payment Card Industry Data Security Standard (PCI DSS) Level 1 Certification for its Cloud…
PureCloud Engage Wins 2015 Product of the Year Award
Interactive Intelligence Has Won Cloud Computing Magazine’s 2015 Product of the Year Award – Interactive Intelligence…
Interactive Intelligence Reports Latest PureCloud Milestones
Interactive Intelligence Reports Latest PureCloud Milestones – PureCloud gains traction with innovative new features and fast-growing…
The Tangible and Intangible Benefits of Cloud Solutions
The tangible and intangible benefits of cloud solutions according to David Paulding, Regional Sales Director UK, Middle…
Capita & Avaya Provide Cloud Based Contact Centre Services
Capita partners with Avaya to provide cloud-based contact centre services Capita Collaboration Technologies, part of Capita…
Interactive Intelligence Achieves Advanced Technology Partner Status
Interactive Intelligence Achieves Advanced Technology Partner Status in AWS Partner Network Amazon Web Services (AWS) has…
Content Guru – Storm Contact:Outbound Application
Content Guru – storm® Contact:Outbound storm® CONTACT:OUTBOUND™ is Content Guru ’s multi-channel outbound customer engagement application,…
Cloud Based Contact Centre Market Set To Grow By Half
Cloud based contact centre market set to grow by half, suggests new research from Cloud Industry…
Open Doors controls relationship management costs
Open Doors controls relationship management costs with the cloud – Christian philanthropy organisation goes live with…
Why cloud will be the Key for contact centres in 2016
Why the cloud will be the key for contact centres in 2016. Sarah Quennell, Director of…
The Cloud isn’t Just for Christmas says Bibi Bajwa of Ormuco
The Cloud isn’t Just for Christmas says Bibi Bajwa of cloud services provider Ormuco The lead-up…
Cloud Contact Centre without Compromise – Sabio Event
Cloud Contact Centre without Compromise. Sabio’s OnDemand event, Thursday 28th January With all the hype surrounding…
Cloud Contact Centre Market 2015 Global Forecasts
Cloud Contact Centre Market 2015 – Global Forecast to 2020 for the $14.71 Billion Industry Research…
Content Guru included as G-Cloud 7 Government Supplier
Content Guru has been included as a G-Cloud 7 supplier for its suite of multi-channel Cloud…
8×8 ’s EasyContactNow Available via G-Cloud
8×8 ’s EasyContactNow Cloud Contact Management Service Now Available via G-Cloud 8×8 have announced that its…
Aspect Software Sign Tripudio Telecom as Zipwire Partner
Aspect Software Signs UK-Based Tripudio Telecom as Zipwire Partner in the UK, Europe – Tripudio integrates…
Interactive Intelligence Launch Enhanced Partner Programme
Interactive Intelligence Launch Enhanced Global Partner Programme – Changes include new systems integrator and telco/carrier programmes;…
Content Guru Featured in DMG Consulting Cloud Report
Content Guru has been profiled in DMG Consulting’s 2015-2016 Cloud-Based Contact Centre Infrastructure Market Report, as…