MatsSoft Positioned in the Niche Players Quadrant of the Magic Quadrant for High-Productivity Application as a…
Category: – Company Info
Serco & Content Guru Win at European Technology Awards
Cloud contact centre technology provider Content Guru has been awarded the ‘Vertical Solution of the Year’…
Jabra Engage The Ultimate Headset for Satisfaction & Security
Jabra launches Engage – the business headset engineered for ultimate call satisfaction and security Noise-cancelling microphones,…
Content Guru to Electrify Customer Engagement at Utility Week Live
Content Guru to Electrify Customer Engagement at Utility Week Live From 22nd to 23rd May 2018,…
Jabra Launch Contact Centre Cashbacks Promotion
Jabra launches new Cashbacks promotion – Offers on professional contact centre headsets and speakerphones to provide…
Avaya Confirms Sabio CX Leadership with Accreditation
Avaya confirms Sabio CX leadership with award of first full Avaya Oceana Accreditation • Sabio leads…
ContactBabel: The 2018 UK CX Decision-Makers Guide
The 2018 UK CX Decision-Makers Guide is based on hundreds of surveys with UK organisations, and…
Sabio Raises Game for Customer Experience with Bright UK Acquisition
Sabio raises the game for customer experience with Bright UK acquisition • Acquisition of Bright UK…
IP Integration Appoint Tech Entrepreneur Alastair Mills To Board
IP Integration appoints leading technology entrepreneur, Alastair Mills, to its board and builds senior team for…
Forget Looking…. Listen to What’s in Your Blind Spot
Forget Looking…. Listen to What’s in Your Blind Spot – Holger Reisinger “Seeing is believing” –…
Contact Centre Managers Required to Participate in Survey
Contact Centre Managers Required to Participate in ContactBable 2018 UK CX Decision-Makers’ Guide Survey The 2018…
Netcall Tackles Coding Resource Shortage with Release of MATS V10
The growing worldwide shortage of coding resource is being tackled head-on by Low-code software platforms that…
Nominations close for 2018 UK National Contact Centre Awards
Nominations close for 2018 UK National Contact Centre Awards • 25% increase in entries compared to…
Last Week for UK National Contact Centre Awards
– Simplified entry process means it only takes around 15 minutes to enter – Downloadable Toolkit…
The Inner Circle Guide To Cloud-Based Contact Centre Solutions
The Inner Circle Guide To Cloud-Based Contact Centre Solutions The Cirrus Sponsored Inner Circle Guides are…
IP Integration Growth Partner of the Year by Avaya
IP Integration, a leading provider of customer engagement solutions, has been merited with the 2017 UK…
4net Technologies Win Coveted Avaya Awards 2018
4net Technologies have won 2 coveted Awards at Avaya’s Edge of the World Tour 2018. Avaya’s…
Sabio Win Avaya Contact Centre Partner of Year Award
Sabio wins Avaya’s 2017 Contact Centre Partner of the Year Award • Leading Customer Experience and…
10 Days Left to Enter the UK National Contact Centre Awards 2018
The CCMA UK (Call Centre Management Association) announces that nominations for the 23rd UK National Contact…