Sabio Strengthens Group Board With Appointments

Digital customer engagement technology specialist Sabio has strengthened its Group Board structure with the appointments of…

Why We Can’t Escape Noise – and Why That’s a Good Thing

Why We Can’t Escape Noise – and Why That’s a Good Thing: Jabra – Holger Reisinger…

6 Great Reasons to Enter the UK National Contact Centre Awards

6 Great Reasons to Enter the UK National Contact Centre Awards 1. Raise your profile Due…

Reasons to Enter the UK National Contact Centre Awards

6 Great Reasons to Enter the UK National Contact Centre Awards 1. Raise your profile Due…

Redwood Technologies Group Certified by Cyber Essentials

Redwood Technologies Group, comprising communications technology innovator Redwood Technologies and cloud contact centre provider Content Guru,…

Feenstra Powers Up Customer Experience with storm®

The market leader in home installation technology in the Netherlands, Feenstra N.V., has entered into a…

Storm Helps G4S to Streamline Customer Experience

How storm Helps G4S Netherlands to Streamline Customer Experience Content Guru BV, along with development partner…

Content Guru Welcomes New UK Sales Director

Cloud Contact Centre and Customer Engagement Hub pioneer, Content Guru, welcomes Ed Winfield as its new…

Inner Circle Guide to Cloud-based Contact Centre Solutions

Use of cloud-based contact centre applications doubled since 2015 Cloud call routing, call recording, IVR, outbound…

Why you should enter the UK’s largest contact centre awards

The UK National Contact Centre Awards are the largest and longest established contact centre awards for…

Npower Contact Centre moves to the cloud with 4net

Npower Contact Centre moves to the cloud with 4net, bt and avaya 4net Technologies, a leading…

Listen! This is also Augmented Reality

By Listen! This is also Augmented Reality  – Holger Reisinger – Jabra Overshadowed by all the…

UK National Contact Centre Awards 2018 Open for Nominations

The CCMA UK (Call Centre Management Association) is pleased to announce that nominations for the 23rd…

The 2018 UK & US Customer Experience Decision-Makers’ Guides

The 2018 UK & US Customer Experience Decision-Makers’ Guides – ContactBabel The 2018 CX Decision-Makers’ Guides…

Benchmarking Study of UK Customer Contact Operations

The largest HR & operational benchmarking study of UK customer contact operations is now available, giving…

The 2017-18 UK Contact Centre Decision-Makers Guide

The 15th edition of “The UK Contact Centre Decision-Makers’ Guide” – the UK’s largest study of…

ECCCSAs Prove Position as Biggest Contact Centre Awards

• Over 1,000 people will be at the ECCCSA Awards Dinner • The ECCCSAs are the…

Empower your teams with the right headset solution

Get best-selling headsets from Jabra Empower your teams with the right headset solution Teams holding customer…

Discover How To Unlock The True Power of Conversation

Jabra believe that technology should adapt to people, not the other way round. Empowering people with…

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