Contact Centre Managers Required to Participate in ContactBable 2018 UK CX Decision-Makers’ Guide Survey The 2018…
Category: – Company Info
Netcall Tackles Coding Resource Shortage with Release of MATS V10
The growing worldwide shortage of coding resource is being tackled head-on by Low-code software platforms that…
Nominations close for 2018 UK National Contact Centre Awards
Nominations close for 2018 UK National Contact Centre Awards • 25% increase in entries compared to…
Last Week for UK National Contact Centre Awards
– Simplified entry process means it only takes around 15 minutes to enter – Downloadable Toolkit…
The Inner Circle Guide To Cloud-Based Contact Centre Solutions
The Inner Circle Guide To Cloud-Based Contact Centre Solutions The Cirrus Sponsored Inner Circle Guides are…
IP Integration Growth Partner of the Year by Avaya
IP Integration, a leading provider of customer engagement solutions, has been merited with the 2017 UK…
4net Technologies Win Coveted Avaya Awards 2018
4net Technologies have won 2 coveted Awards at Avaya’s Edge of the World Tour 2018. Avaya’s…
10 Days Left to Enter the UK National Contact Centre Awards 2018
The CCMA UK (Call Centre Management Association) announces that nominations for the 23rd UK National Contact…
Why We Can’t Escape Noise – and Why That’s a Good Thing
Why We Can’t Escape Noise – and Why That’s a Good Thing: Jabra – Holger Reisinger…
6 Great Reasons to Enter the UK National Contact Centre Awards
6 Great Reasons to Enter the UK National Contact Centre Awards 1. Raise your profile Due…
Reasons to Enter the UK National Contact Centre Awards
6 Great Reasons to Enter the UK National Contact Centre Awards 1. Raise your profile Due…
Redwood Technologies Group Certified by Cyber Essentials
Redwood Technologies Group, comprising communications technology innovator Redwood Technologies and cloud contact centre provider Content Guru,…
Feenstra Powers Up Customer Experience with storm®
The market leader in home installation technology in the Netherlands, Feenstra N.V., has entered into a…
Storm Helps G4S to Streamline Customer Experience
How storm Helps G4S Netherlands to Streamline Customer Experience Content Guru BV, along with development partner…
Content Guru Welcomes New UK Sales Director
Cloud Contact Centre and Customer Engagement Hub pioneer, Content Guru, welcomes Ed Winfield as its new…
Inner Circle Guide to Cloud-based Contact Centre Solutions
Use of cloud-based contact centre applications doubled since 2015 Cloud call routing, call recording, IVR, outbound…
Why you should enter the UK’s largest contact centre awards
The UK National Contact Centre Awards are the largest and longest established contact centre awards for…
Npower Contact Centre moves to the cloud with 4net
Npower Contact Centre moves to the cloud with 4net, bt and avaya 4net Technologies, a leading…
Listen! This is also Augmented Reality
By Listen! This is also Augmented Reality – Holger Reisinger – Jabra Overshadowed by all the…