When uncertainty looms, customers begin to think critically about their spending decisions. They weigh up which…
Category: Content Guru
Content Guru Extends European Dominance with Investment Across the Region
Content Guru Extends European Dominance as It Increases Investment Across the Region Content Guru, Europe’s leading…
Local Government Contract Wins See Content Guru’s storm 6m Support Citizens
New Local Government Contract Wins See Content Guru’s storm Platform Support Over 6M UK Citizens Content…
Managing Demand Effectively Through Scalability & Proactivity
Managing demand effectively through scalability and proactivity through the contact centre Martin Taylor, Co-Founder and Deputy…
Content Guru Extends storm’s Through Jabra Engage AI Integration
Content Guru Extends storm’s Sentiment Analysis Capabilities Through Jabra Engage AI Integration Content Guru has announced…
Overcoming Ageing Tech Key To Modernising Police Engagement
Overcoming ageing technology hurdles key to modernising police engagement Shub Naha, Director of Critical National Infrastructure…
Content Guru Recognised by Analyst Firm Ventana Research
Content Guru Recognised by Leading Analyst Firm Ventana Research as storm® CKS® is Named a Digital…
Content Guru ‘Strong Performer’ in Contact Center as a Service
Content Guru Named a ‘Strong Performer’ in Analyst Firm’s Contact Center as a Service (CCaaS) Evaluation…
97% of Phone Interactions Fail Proposed Regulations
Pressure increasing on utilities, broadband and phone providers as research shows 97% of phone interactions fail…
Content Guru Extends Conversational AI Capabilities To Digital Channels
Content Guru Extends Conversational AI Capabilities To Digital Channels Content Guru, Europe’s leading cloud contact centre…
Company Profile: Content Guru
Content Guru, is a leader in cloud communications and supplies mission critical Customer Engagement and Experience…
The Future Role of AI in the Contact Centre
The Future Role of AI in the Contact Centre- By Martin Taylor, Co-founder and Deputy CEO,…
CX Will Become Mainstream Support Channel Within 5 Years
Over Two-Thirds of Customer Experience Industry Professionals Believe Immersive CX Will Become a Mainstream Support Channel…
FourNet Becomes Content Guru ‘CX Platinum Partner’
Content Guru, Europe’s leading cloud contact centre and customer experience (CX) provider, has awarded FourNet, the…
Content Guru & UK Power Networks Win Award At ECCCSAs
Content Guru and UK Power Networks Win ‘Most Effective Management of Peak Demand’ Award At European…
Holiday Shopping CX: Navigating Strikes & Supply Chain Issues
Holiday Shopping CX: Navigating Strikes & Supply Chain Issues Martin Taylor, Co-Founder and Deputy CEO, Content…
Content Guru Data Platform Recognised at Awards
Content Guru’s Customer Data Platform Recognised for Excellence at UK IT Awards 2022 Content Guru, leading…
Content Guru Commits to Developing New Talent to Support Global Expansion
Leading technology firm, Content Guru, part of Redwood Technologies Group, remains committed to investing in graduate…