Author: Contact- Centres

Perry Sanger first entered the Contact Centre industry back in 1990 so has seen and reported on the transition from call centre to multi-channel contact centre that we know today.
- Contact Centre News - Products

Storacall Call Recording Systems

14 February 2013
Contact- Centres

Storacall Voice Systems Ltd have announced a strategic and technical partnership with Rostrvm Solutions Ltd the…

- Contact Centre News - Outsource - Recruitment

Gainshare Partnership Contract creates additional jobs

8 February 2013
Contact- Centres

Jarrow based outsourcer Gainshare Partnership have announced the securing of a contract with Scottish Power which…

- Contact Centre News - Outsource

Carphone Warehouse Outsources to Capita

8 February 2013
Contact- Centres

Capita have announced that it has signed a contract with Carphone Warehouse to support all aspects…

- Contact Centre News - Recruitment

Lloyds Banking Group Close Motherwell Contact Centre

1 February 2013
Contact- Centres

After the announcement of the Closure of Lloyd’s Motherwell contact centre with the transfer to its…

- Contact Centre News - Recruitment

Barclays Close Salford Quays Contact Centre

1 February 2013
Contact- Centres

Barclays, who announced the closure of its Salford Quays contact centre in September 2013, have confirmed…

- Articles - Contact Centre News Enghouse Interactive

Enghouse Interactive says Weatherproof Your Contact Centre

25 January 2013
Contact- Centres

Enghouse Interactive looks at what measures can be taken by contact centre managers across the UK…

error: Content Protected