Sitel UK acquires Version 5 of Customer Contact Association Global Standard

Sitel UK has acquired the CCA Global Standard© Version 5. Version 5 is designed with a…

CC33 on recruitment drive at Sheffield based site

CC33, who offer services to include telemarketing, digital marketing and training, have announced a recruitment drive…

Spark eCommerce on Recruitment Drive

Leading contact centre, fulfilment and eCommerce provider, Spark eCommerce Group, is creating 140 jobs to meet…

Webhelp Group plans €100m acquisition drive

Webhelp Group has outlined plans to consolidate the market with a programme of strategic acquisitions. The…

Capita awarded contract with Lambeth Council

Capita’s local government services business has secured a £3.4m contract with Lambeth Council to manage customer…

Student Loans Company renew partnership with RESPONSE

One of the UK’s leading contact centres, RESPONSE, has secured a two year contract extension with…

Fylde Coast Medical Services set to run Silver Line Helpline

Silver Line, a help line aimed at Older citizens who need assistance or even just someone…

Sitel named global leader in the social media services market

Nelson Hall’s latest research report “Targeting Social Media Services” has named Sitel as a leading provider…

Stanton Fisher to open Dublin based contact centre

Stanton Fisher, a financial claims management company, have announced that they will open a contact centre…

Concentrix Announces 250 New Jobs in Belfast

Global business process outsourcing company Concentrix Corporation (formerly gem) has launched a recruitment drive after securing…

Webhelp TSC Hero Awards

Six customer experience experts from Webhelp TSC have been crowned the best in the UK at…

Ventrica awarded outsourcing contract for Passenger Focus

Outsourced contact centre, Ventrica which provides niche, high quality customer contact services, has been selected by…

Contact centre raises thousands for local hospice

Associates at Sunderland based contact centre, 2Touch, have managed to raise thousands of pounds – despite…

Res-Q Announce Jobs at Hull Contact Centre Site

Hull based Outsourcer Res-Q have announced the creation of 200 jobs over the next 18 months…

CapGemini create of 500 Jobs over 3 years

It has been announced that French Company CapGemini are to create 500 jobs in the highlands…

Mango Direct Marketing create 55 New Jobs at Bangor contact centre

Mango Direct Marketing have announced the creation of 55 jobs at their Bangor based contact centre…

Spark Response 50 New Jobs at contact centre

It has been announced that Gateshead based outsourcer and fulfillment specialist Spark Response is to create…

Teleperformance Announce creation of 600 new contact centre jobs

It has been reported that Outsourcer Teleperformance is to create up to 600 jobs in Scotland…

Serco Announce Creation of 450 Cardiff based Contact Centre jobs

Cardiff based outsourcer Serco have announced the creation of 450 jobs at its site following a…

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