Outsourcer Call Connection is set to extend its operations in Newcastle bringing up to 100 new…
Tag: Outsource
‘Five Step guide to converting Christmas shoppers with Customer Service’
With UK consumers spending an estimated 375m hours shopping online last December, 17m of those on…
Stream Global Services Hiring 50 Permanent Positions in North Dublin
Another 200 seasonal jobs to be created in lead up to Christmas Stream Global Services Dublin…
Capita signs three-year contract to manage customer contact for Government
Capita’s customer management business will manage 10 enquiry lines on behalf of the Department for Work…
Sitel UK acquires Version 5 of Customer Contact Association Global Standard
Sitel UK has acquired the CCA Global Standard© Version 5. Version 5 is designed with a…
CC33 on recruitment drive at Sheffield based site
CC33, who offer services to include telemarketing, digital marketing and training, have announced a recruitment drive…
Spark eCommerce on Recruitment Drive
Leading contact centre, fulfilment and eCommerce provider, Spark eCommerce Group, is creating 140 jobs to meet…
Webhelp Group plans €100m acquisition drive
Webhelp Group has outlined plans to consolidate the market with a programme of strategic acquisitions. The…
Capita awarded contract with Lambeth Council
Capita’s local government services business has secured a £3.4m contract with Lambeth Council to manage customer…
Student Loans Company renew partnership with RESPONSE
One of the UK’s leading contact centres, RESPONSE, has secured a two year contract extension with…
Fylde Coast Medical Services set to run Silver Line Helpline
Silver Line, a help line aimed at Older citizens who need assistance or even just someone…
Stanton Fisher to open Dublin based contact centre
Stanton Fisher, a financial claims management company, have announced that they will open a contact centre…
Concentrix Announces 250 New Jobs in Belfast
Global business process outsourcing company Concentrix Corporation (formerly gem) has launched a recruitment drive after securing…
Webhelp TSC Hero Awards
Six customer experience experts from Webhelp TSC have been crowned the best in the UK at…
Ventrica awarded outsourcing contract for Passenger Focus
Outsourced contact centre, Ventrica which provides niche, high quality customer contact services, has been selected by…
Contact centre raises thousands for local hospice
Associates at Sunderland based contact centre, 2Touch, have managed to raise thousands of pounds – despite…
Res-Q Announce Jobs at Hull Contact Centre Site
Hull based Outsourcer Res-Q have announced the creation of 200 jobs over the next 18 months…
CapGemini create of 500 Jobs over 3 years
It has been announced that French Company CapGemini are to create 500 jobs in the highlands…