Firstsource Solutions has been recognised as one of the UK’s leading outsource providers at this year’s National Outsourcing Association (NOA) Awards held in London on October 24th. Firstsource was the winner of two prestigious awards:
• Best Business Process Outsourcing (BPO) Contract – with BSkyB
• Outsourcing Service Provider of the Year
Iain Regan, Global Head of Sales & Marketing, Firstsource Solutions, said: “The NOA awards represent recognition by our peers in the industry of best practice in outsourcing. We are therefore delighted to have been awarded two NOA Awards.
“I am proud that one of our flagship accounts has been recognised as BPO contract of the year and also that out of all the outsourcers, Firstsource is considered to be Outsourcing Service Provider of the Year. At Firstsource, we take pride in the strength of the relationships with our clients that continue to develop and add real value to their business.”
The judges highlighted Firstsource’s innovation, flexibility, transparency and collaborative relationship with clients. The NOA Awards follow other recent awards won by Firstsource including the European Call Centre & Customer Service Award for Outsource Partnership of the Year and the UTV Business Eye award in Northern Ireland for Employer of the Year.