Customer Contact Expo 2015 Looks to the Future With eCommerce Expo Partnership

UK’s dedicated event for the contact centre and customer service industries will once again co-locate with…

Echo Managed Services Sponsor Water Market Reform Conference

Echo Managed Services Sponsor Water Market Reform Conference – Water industry specialist supports 2nd July conference…

Interactive Intelligence: ‘Putting Your Retail Customers First’ Event

Interactive Intelligence: ‘Putting Your Retail Customers First’ Event – Join Interactive Intelligence at this unique event…

Interactive Intelligence to Livestream at Annual Customer & Partner Conference

Interactive Intelligence to Livestream Select Sessions at Annual Customer and Partner Conference – Select sessions covering…

Sabio ‘Transforming Customer Contact’ Conference

Sabio are holding a ‘Transforming Customer Contact’ Conference on the 18th June 2015 at the Brewery,…

CCMA Training Courses – ‘An Introduction to Contact Centre Management’

CCMA Training Courses – ‘An Introduction to Contact Centre Management’ ; This course is suitable for…

NICE Creating Perfect Contact Centre Experiences

NICE: Creating Perfect Experiences. NICE Invites its EMEA Customers to Interactions 2015 in London NICE Systems…

AgentFest 2015 – Focusing on frontline Agents

AgentFest 2015, the unique event focused on the frontline advisors at contact centres, is returning to…

NRG & CCMA Learning & Development Forum

NRG together with the Call Centre Management Association, CCMA has announced that registration for the Learning…

Britannic Technologies Leverage Contact Centre Research Findings with Seminars

Britannic Technologies Leverage Contact Centre Research Findings with Innovative Seminars Britannic Technologies recently conducted research on…

UC EXPO 2015 – The largest Unified Communications event in Europe

UC EXPO 2015 is the largest Unified Communications and Collaboration event in Europe. The two day…

Aspect Unified Self-Service – Lunch and Learn Sessions

Aspect Unified Self-Service Lunch and Learn Sessions It’s a fact! Life happens outside of office hours.…

Transform Customer Services with Live Chat

  Industry leaders are transforming their online customer service and support channels to improve the customer…

20th UK National Contact Centre Conference: 2020 and beyond

CCMA Annual Conference, 4th November 2014, British Library, London The Call Centre Management Association (CCMA), the…

Stunning Amount of Knowledge at Customer Contact Expo

Customer Contact Expo, The UK’s largest and biggest event for the customer contact and customer service…

CCMA UK National Contact Centre Conference 2014

Due to the success of last years Conference the CCMA have confirmed that this year once…

Event: Sabio Powering Digital Customer Engagement

 Thursday 28th August Join us at Sabio’s Powering Digital Customer Engagement event, to find out more…

4net Changing Face of Customer Contact Event – a fantastic success

.4net Technologies event, The Changing Face of Customer Contact was held on 30th April 2014 at…

4net Technologies launch new seminar The Changing Face of Customer Contact

4net Technologies is running a new free seminar for organisations with a customer contact centre on…

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