Firstsource and giffgaff win at National Outsourcing Association Awards

Firstsource Solutions is proud to announce that its partnership with giffgaff has been awarded Telecommunications, Utilities…

CCA Announces Winners of 2014 Excellence Awards

mbna, one of the UK’s largest credit card issuers, swept the board at CCA Excellence Awards…

North East Contact Centre Awards 2014 – and the Winners are…

North East Contact Centre Awards. Rainton Meadows Arena played host to hundreds of guests at this…

Nominations Open for UK National Contact Centre Awards 2015

The Call Centre Management Association (CCMA), the longest established association representing the contact centre industry in…

RESPONSE’s Brian Bannatyne named ‘Chief Executive of the Year’

Leading UK customer management specialists RESPONSE were celebrating more success after taking home another top accolade…

Verint Recognised for Market Leadership in Customer Interaction Analytics

High Customer Ratings and Top Scores from Ovum Reinforce Company’s Global Leadership Position Verint® Systems Inc.…

Jabra’s Holger Reisinger Named “New Way to Work Global Ambassador” by Unify

Designation Recognises Leadership in Driving the Global Agenda to Inspire Partners and Customers towards a “New…

CallNorthWest Awards Ceremony!

CallNorthWest hosted a sparkling ‘New York Nights’ themed Gala Dinner for this year’s North West Contact…

Time to shine at the Welsh Contact Centre Awards

Companies and individuals in the Welsh contact centre industry have until Wednesday 5th November 2014 to…

Aspect Software Zipwire the stand out performer at Customer Contact Expo

Aspect Software’s new cloud-based platform for contact centres, Zipwire, was celebrated at this years Customer Contact…

WCCF Awards – Categories & Criteria Entries now open

Celebrating excellence and innovation across the Welsh contact centre industry, these prestigious awards are free to…

Webhelp UK’s 212 Team wins top industry award

Webhelp UK’s ‘212 Team’ took the UK Customer Experience Awards 2014 to new heights last night…

Webhelp UK hosts ‘Star Awards’

Webhelp has celebrated the talent amongst its customer service professionals at a glittering black tie event…

AmicusHorizon receives award for customer service

AmicusHorizon has been recognised for delivering outstanding customer service to its home ownership and leasehold customers.…

147 Media Ltd Nominated for Top Business Award

147 Media Ltd, the parent company of www.contact-centres.com, has been shortlisted in the 2014 Hunts Post…

Customers Rank Verint Speech Analytics as Industry Best

Verint Receives Highest Issued Rating Across Multiple Categories in DMG Consulting Speech Analytics Report Verint® Systems…

Firstsource and giffgaff success at NOA Awards

Firstsource and giffgaff win two awards at National Outsourcing Association’s Outsourcing Professional Awards Firstsource Solutions have…

4net Technologies Named National Champion in European Business Awards

4net Technologies Wins for United Kingdom in Prestigious Awards competition 4net Technologies with its Head Office…

Noble Systems Receives Frost & Sullivan Market Share Award

Customer Contact technology provider again ranked as the leader in outbound dialling technologies Noble Systems has…

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