Webhelp UK has been announced as a finalist for the ‘Quality Monitoring Customer Focus Award’ at…
Tag: Awards
Software Magazine Names Interactive Intelligence among its 2014 Software 500 Ranking
Interactive Intelligence breaks into the top 200 among the world’s 500 largest software and services suppliers…
Firstsource and giffgaff win at National Outsourcing Association Awards
Firstsource Solutions is proud to announce that its partnership with giffgaff has been awarded Telecommunications, Utilities…
CCA Announces Winners of 2014 Excellence Awards
mbna, one of the UK’s largest credit card issuers, swept the board at CCA Excellence Awards…
North East Contact Centre Awards 2014 – and the Winners are…
North East Contact Centre Awards. Rainton Meadows Arena played host to hundreds of guests at this…
Nominations Open for UK National Contact Centre Awards 2015
The Call Centre Management Association (CCMA), the longest established association representing the contact centre industry in…
RESPONSE’s Brian Bannatyne named ‘Chief Executive of the Year’
Leading UK customer management specialists RESPONSE were celebrating more success after taking home another top accolade…
Verint Recognised for Market Leadership in Customer Interaction Analytics
High Customer Ratings and Top Scores from Ovum Reinforce Company’s Global Leadership Position Verint® Systems Inc.…
Jabra’s Holger Reisinger Named “New Way to Work Global Ambassador” by Unify
Designation Recognises Leadership in Driving the Global Agenda to Inspire Partners and Customers towards a “New…
CallNorthWest Awards Ceremony!
CallNorthWest hosted a sparkling ‘New York Nights’ themed Gala Dinner for this year’s North West Contact…
Time to shine at the Welsh Contact Centre Awards
Companies and individuals in the Welsh contact centre industry have until Wednesday 5th November 2014 to…
Aspect Software Zipwire the stand out performer at Customer Contact Expo
Aspect Software’s new cloud-based platform for contact centres, Zipwire, was celebrated at this years Customer Contact…
WCCF Awards – Categories & Criteria Entries now open
Celebrating excellence and innovation across the Welsh contact centre industry, these prestigious awards are free to…
Webhelp UK’s 212 Team wins top industry award
Webhelp UK’s ‘212 Team’ took the UK Customer Experience Awards 2014 to new heights last night…
Webhelp UK hosts ‘Star Awards’
Webhelp has celebrated the talent amongst its customer service professionals at a glittering black tie event…
AmicusHorizon receives award for customer service
AmicusHorizon has been recognised for delivering outstanding customer service to its home ownership and leasehold customers.…
147 Media Ltd Nominated for Top Business Award
147 Media Ltd, the parent company of www.contact-centres.com, has been shortlisted in the 2014 Hunts Post…
Customers Rank Verint Speech Analytics as Industry Best
Verint Receives Highest Issued Rating Across Multiple Categories in DMG Consulting Speech Analytics Report Verint® Systems…
Firstsource and giffgaff success at NOA Awards
Firstsource and giffgaff win two awards at National Outsourcing Association’s Outsourcing Professional Awards Firstsource Solutions have…