VoiceSage Nominated for ‘Contact Centre Product of the Year’ for 3rd Year Running

Voicesage, the customer communications technology specialist, which is also nominated in a new technology ROI category,…

Noble Systems Receives 2015 Product of the Year from TMC’s Customer Magazine

Noble Systems Receives 2015 Product of the Year from TMC’s Customer Magazine® for Mobile Calling Analytics…

CCMA Awards 2015 – Nominations are now open

The CCMA Awards 2015 – Now in their 20th year, nominations are open for the UK…

Ant Marketing recognises Outstanding Talent at Contact Centre Awards 2014

Sheffield based Outsourcer Ant Marketing recognised the company’s outstanding talent at their Christmas Party with CEO…

Webhelp UK Receives Double Nomination for Employee Experience Awards

Webhelp UK has been announced as a finalist in two categories at the inaugural UK Employee…

Welsh Contact Centre Forum Awards shortlist announced

The finalists for the 17th Welsh Contact Centre Awards have been announced by the Welsh Contact…

Webhelp UK Shortlisted for Customer Focus Award

Webhelp UK has been announced as a finalist for the ‘Quality Monitoring Customer Focus Award’ at…

Software Magazine Names Interactive Intelligence among its 2014 Software 500 Ranking

Interactive Intelligence breaks into the top 200 among the world’s 500 largest software and services suppliers…

Firstsource and giffgaff win at National Outsourcing Association Awards

Firstsource Solutions is proud to announce that its partnership with giffgaff has been awarded Telecommunications, Utilities…

CCA Announces Winners of 2014 Excellence Awards

mbna, one of the UK’s largest credit card issuers, swept the board at CCA Excellence Awards…

North East Contact Centre Awards 2014 – and the Winners are…

North East Contact Centre Awards. Rainton Meadows Arena played host to hundreds of guests at this…

Nominations Open for UK National Contact Centre Awards 2015

The Call Centre Management Association (CCMA), the longest established association representing the contact centre industry in…

RESPONSE’s Brian Bannatyne named ‘Chief Executive of the Year’

Leading UK customer management specialists RESPONSE were celebrating more success after taking home another top accolade…

Verint Recognised for Market Leadership in Customer Interaction Analytics

High Customer Ratings and Top Scores from Ovum Reinforce Company’s Global Leadership Position Verint® Systems Inc.…

Jabra’s Holger Reisinger Named “New Way to Work Global Ambassador” by Unify

Designation Recognises Leadership in Driving the Global Agenda to Inspire Partners and Customers towards a “New…

CallNorthWest Awards Ceremony!

CallNorthWest hosted a sparkling ‘New York Nights’ themed Gala Dinner for this year’s North West Contact…

Time to shine at the Welsh Contact Centre Awards

Companies and individuals in the Welsh contact centre industry have until Wednesday 5th November 2014 to…

Aspect Software Zipwire the stand out performer at Customer Contact Expo

Aspect Software’s new cloud-based platform for contact centres, Zipwire, was celebrated at this years Customer Contact…

WCCF Awards – Categories & Criteria Entries now open

Celebrating excellence and innovation across the Welsh contact centre industry, these prestigious awards are free to…

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