Salesforce has been positioned by Gartner in the Leaders quadrant for its Service CloudEvaluation based on…
Tag: Awards
Forum Customer Contact Innovation Awards Winners
Forum Customer Contact Innovation Awards Winners Announced at the Forum’s 15th anniversary conference in Newcastle on…
Sabio Presented with Avaya Technical Excellence Award
Sabio Presented with Technical Excellence Award at Annual Avaya Partner Conference – Award recognises Sabio’s commitment…
The Forum Launch Awards Showcasing Excellence in Contact Centres
The Forum are launching two new awards showcasing excellence in critical operational roles within contact centres…
Webhelp UK Nominated for ECCCSA Award
Webhelp UK, one of the country’s leading customer experience providers, has been named as a finalist…
Verint Systems – Awards for Innovations
Verint Systems have received multiple awards in recognition of its customer engagement optimisation solutions, strong position…
Webhelp UK Win at Employee Experience Awards 2015
Webhelp UK, one of the country’s leading customer experience providers, has taken home two awards at…
VoiceSage Wins Contact Centre Product of the Year
VoiceSage is celebrating a hat trick – with its third consecutive win in the coveted Contact…
Ventrica finalists in prestigious Contact Centre Awards
Southend based outsourcer Ventrica have been shortlisted for the European Contact Centre & Customer Service Awards…
TNT contact centre worker receives Queen’s Volunteer Reserves Medal
Alan Hayman, TNT Contact Centre representative in Gateshead has been awarded the Queen’s Volunteer Reserves Medal…
Postcode Anywhere Shortlisted for Contact Centre Award
“What’s your Postcode?” company, Postcode Anywhere, have been been shortlisted in the European Call Centre and…
Journeycall Director wins Business Award
Theresa Wishart, Operations Director of contact centre services specialist Journeycall, won the ‘Most Enterprising Business of…
Firstsource Solutions success at Welsh Contact Centre Awards 2015
Firstsource Solutions is proud to announce that it has won a trio of prizes at the…
RESPONSE short-listed at ECCSA Awards 2015
The European Contact Centre and Customer Service Awards 2015 shortlist has been announced, with RESPONSE, one…
CCMA – National Contact Centre Awards
There are only 24 hours left to nominate your role models for the UK National Contact…
ITV Wins Award With Vocalcom Cloud Contact Centre Solution
Vocalcom has announced that one of its clients ITV has been awarded the “Best Customer Services…
Frost & Sullivan Recognises Interactive Intelligence Strong Market Growth in Contact Centres
Frost & Sullivan Recognises Interactive Intelligence’s Strong Market Growth in Contact Centres Rich feature set, flexible…
Zendesk Selected Winner in 2014-15 Cloud Awards Programme
Zendesk Selected Winner in 2014-15 Cloud Awards Programme Cloud Computing Program Announces Winners; Overall Award Put…