NRG is delighted to support The North West Contact Centre Awards programme for the 5th consecutive…
Tag: Awards
Noble Systems Announces Award Winners at User Group Conference
Noble Systems hosted its third annual Select Noble Users Group (SNUG) EMEA conference in Manchester on…
Firstsource & giffgaff win Outsourcing Partnership Award
Firstsource wins award for second consecutive year Firstsource Solutions is proud to announce that its partnership…
Postcode Anywhere wins Support Team of the Year Award
“What’s your Postcode?” company, Postcode Anywhere, is delighted to have secured a European Call Centre and…
Karl Brough, Sitel UK Regional Director Lifetime Achiement Award
Karl Brough, Sitel’s UK Regional Director for UK and the Nordics, was named winner of the…
The European Call Centre & Customer Service Awards 2014
The upper echelon of European customer service was determined at the European Call Centre & Customer…
Firstsource Recognised in IAOP 2014 Global Outsourcing 100
Firstsource Solutions has been awarded the 12th rank in the International Association of Outsourcing Professionals® 2014…
Vocalcom Positioned in Gartner’s Magic Quadrant for Contact Centre Infrastructure
Vocalcom Cloud Edition offering demonstrates Vocalcom’s visionary and early-to-market approach for the next generation of cloud…
Verint receive Customer Experience Vendor Excellence Award
Verint’s Customer Engagement Optimization Solutions Recognized for Helping Organizations Become More Customer-Centric Verint® Systems Inc. have…
CCMA UK National Contact Centre Awards 2014
CCMA The UK National Contact Centre Awards are the longest established Contact Centre Awards in the…
Echo Managed Services Staff Shortlisted for CCMA Awards
Two Echo Managed Services employees have been selected as finalists in this year’s UK National Contact…
Firstsource Among Fastest Growing Indian Companies in the UK
Firstsource Solutions have been ranked 15th in the UK’s top 41 fastest-growing Indian companies list, published…
‘m too busy on other things to write this weeks newsletter……
Thursday is typically the day when I go into a darkened room to write the weekly…
Firstsource & BSkyB Partnership wins Outsourcing Excellence Award 2014
Firstsource Solutions has won the Outsourcing Centre’s Outsourcing Excellence Award 2014 for Best Partnership with its…
Award for Serco’s quality management programme
Following a highly successful and innovative pilot programme, the new Serco Quality Framework has just secured…
VoiceSage Crowned ‘Contact Centre Product of the Year’ for 2nd Year Running
VoiceSage has repeated last year’s success at the 2014 Network Computing Awards, winning the coveted title…
Noble Systems Receives 2014 Product of the Year Award
Noble Systems Corporation has received a “2014 Product of the Year Award” from Customer magazine and…
Sitel positioned in Gartner Magic Quadrant for Contact Centre BPO
Sitel, a leading global customer care provider, today announced it has been positioned by Gartner, Inc.…
Sitel Newcastle achieves Silver Level North East Better health at Work Award
Following another year of regular health and well-being activities and a real focus on employee engagement,…