Sitel commits to gender equality in the workplace

Sitel UK has become the first contact centre outsourcing company to sign up to the Government’s…

RESPONSE receives HR Distinction Awards Finalists 2014

The HR Distinction Awards 2014 finalists have been announced, with RESPONSE, one of the UK’s leading…

Barclays Cycle Hire Win Best Call Centre Audio Award – Premier Business Audio

Barclays Cycle Hire, in association with Transport for London, and Premier Business Audio were recipients of…

Aspect Software Receives 2013 Global Outbound Dialing Systems Market Share Leadership Award From Frost & Sullivan

Aspect Software have been awarded the 2013 Global Outbound Dialing Systems Market Share Leadership Award from…

Elizabeth Gooch of eg Solutions recognised for Outstanding Contribution to Technology

Elizabeth Gooch, Founder and President of eg solutions, has been awarded the prestigious ‘Outstanding Contribution to…

Eckoh hailed as Company of the Year at Hertfordshire Business Awards

Eckoh scooped three awards at the Hertfordshire Business Awards ceremony, held at Knebworth House 28th November…

Sitel Named a Leader in the Global Contact Centre Outsourcing Market

Sitel, a leading global customer care provider, today announced that it has been named as a…

Vodafone & Videlica Win CCA Best Technology Partnership Award

Dublin-based Videlica has won a prestigious Customer Contact Association (CCA) Excellence Award for ‘Best Technology Partnership’…

Frost & Sullivan Applauds Interactive Intelligence

Frost & Sullivan Applauds Interactive Intelligence’s R&D and Marketing-Driven Rapid Growth in the Cloud-Based Contact Center…

60K wins European Outsourcer of the Year

Who is the European Outsourcer of the Year? Which firm has been chosen over all of…

Interactive Intelligence Receives Miercom Performance Verified Certification

In hands-on lab test, Interactive Intelligence contact centre and unified communications software demonstrates ability to support…

Air21 win at Call Centre Awards

The fastest growing dialler company in the UK has beaten off competition from global brands to…

Sitel UK acquires Version 5 of Customer Contact Association Global Standard

Sitel UK has acquired the CCA Global Standard© Version 5. Version 5 is designed with a…

Teleperformance UK Wins International Award

Teleperformance UK, part of the Teleperformance Group – the global leader in multi-channel customer experience management…

Sitel named global leader in the social media services market

Nelson Hall’s latest research report “Targeting Social Media Services” has named Sitel as a leading provider…

Webhelp TSC Hero Awards

Six customer experience experts from Webhelp TSC have been crowned the best in the UK at…

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