60K wins European Outsourcer of the Year

Who is the European Outsourcer of the Year? Which firm has been chosen over all of…

Interactive Intelligence Receives Miercom Performance Verified Certification

In hands-on lab test, Interactive Intelligence contact centre and unified communications software demonstrates ability to support…

Air21 win at Call Centre Awards

The fastest growing dialler company in the UK has beaten off competition from global brands to…

Sitel UK acquires Version 5 of Customer Contact Association Global Standard

Sitel UK has acquired the CCA Global Standard© Version 5. Version 5 is designed with a…

Teleperformance UK Wins International Award

Teleperformance UK, part of the Teleperformance Group – the global leader in multi-channel customer experience management…

Sitel named global leader in the social media services market

Nelson Hall’s latest research report “Targeting Social Media Services” has named Sitel as a leading provider…

Webhelp TSC Hero Awards

Six customer experience experts from Webhelp TSC have been crowned the best in the UK at…

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