CCMA – UK National Contact Centre Awards and the winners are…

CCMA – The UK National Contact Centre Awards are the longest established Contact Centre Awards in…

Webhelp UK Scoops Silver ‘Customer Experience Champion’ at CCMA Awards

Leading customer experience provider, Webhelp UK, took the silver award for ‘Customer Experience Champion’ at last…

Webhelp UK Rothesay Contact Centre Awards Longest Standing Team Member

Webhelp UK is celebrating the 20th anniversary of its longest standing team member. To recognise the…

Sabio is one of UK’s Best Workplaces

Sabio acknowledged as one of UK’s Best Workplaces by Great Place to Work Institute – Customer…

Echo Managed Services Shortlisted for Contact Centre Award

Echo Managed Services have been shortlisted for three prestigious contact centre industry awards Echo selected for…

Salesforce positioned by Gartner in Leaders Quadrant

Salesforce has been positioned by Gartner in the Leaders quadrant for its Service CloudEvaluation based on…

Forum Customer Contact Innovation Awards Winners

Forum Customer Contact Innovation Awards Winners Announced at the Forum’s 15th anniversary conference in Newcastle on…

Sabio Presented with Avaya Technical Excellence Award

Sabio Presented with Technical Excellence Award at Annual Avaya Partner Conference – Award recognises Sabio’s commitment…

Jabra – 2015 Year of the Super Agent

 

The Forum Launch Awards Showcasing Excellence in Contact Centres

The Forum are launching two new awards showcasing excellence in critical operational roles within contact centres…

Webhelp UK Nominated for ECCCSA Award

Webhelp UK, one of the country’s leading customer experience providers, has been named as a finalist…

Verint Systems – Awards for Innovations

Verint Systems have received multiple awards in recognition of its customer engagement optimisation solutions, strong position…

Webhelp UK Win at Employee Experience Awards 2015

Webhelp UK, one of the country’s leading customer experience providers, has taken home two awards at…

VoiceSage Wins Contact Centre Product of the Year

VoiceSage is celebrating a hat trick – with its third consecutive win in the coveted Contact…

Ventrica finalists in prestigious Contact Centre Awards

Southend based outsourcer Ventrica have been shortlisted for the European Contact Centre & Customer Service Awards…

TNT contact centre worker receives Queen’s Volunteer Reserves Medal

Alan Hayman, TNT Contact Centre representative in Gateshead has been awarded the Queen’s Volunteer Reserves Medal…

Postcode Anywhere Shortlisted for Contact Centre Award

“What’s your Postcode?” company, Postcode Anywhere, have been been shortlisted in the European Call Centre and…

Journeycall Director wins Business Award

Theresa Wishart, Operations Director of contact centre services specialist Journeycall, won the ‘Most Enterprising Business of…

Firstsource Solutions success at Welsh Contact Centre Awards 2015

Firstsource Solutions is proud to announce that it has won a trio of prizes at the…

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