VoiceSage Wins Contact Centre Product of the Year

VoiceSage is celebrating a hat trick – with its third consecutive win in the coveted Contact…

Ventrica finalists in prestigious Contact Centre Awards

Southend based outsourcer Ventrica have been shortlisted for the European Contact Centre & Customer Service Awards…

TNT contact centre worker receives Queen’s Volunteer Reserves Medal

Alan Hayman, TNT Contact Centre representative in Gateshead has been awarded the Queen’s Volunteer Reserves Medal…

Postcode Anywhere Shortlisted for Contact Centre Award

“What’s your Postcode?” company, Postcode Anywhere, have been been shortlisted in the European Call Centre and…

Journeycall Director wins Business Award

Theresa Wishart, Operations Director of contact centre services specialist Journeycall, won the ‘Most Enterprising Business of…

Firstsource Solutions success at Welsh Contact Centre Awards 2015

Firstsource Solutions is proud to announce that it has won a trio of prizes at the…

RESPONSE short-listed at ECCSA Awards 2015

The European Contact Centre and Customer Service Awards 2015 shortlist has been announced, with RESPONSE, one…

CCMA – National Contact Centre Awards

There are only 24 hours left to nominate your role models for the UK National Contact…

ITV Wins Award With Vocalcom Cloud Contact Centre Solution

Vocalcom has announced that one of its clients ITV has been awarded the “Best Customer Services…

Frost & Sullivan Recognises Interactive Intelligence Strong Market Growth in Contact Centres

Frost & Sullivan Recognises Interactive Intelligence’s Strong Market Growth in Contact Centres Rich feature set, flexible…

Zendesk Selected Winner in 2014-15 Cloud Awards Programme

Zendesk Selected Winner in 2014-15 Cloud Awards Programme Cloud Computing Program Announces Winners; Overall Award Put…

VoiceSage Nominated for ‘Contact Centre Product of the Year’ for 3rd Year Running

Voicesage, the customer communications technology specialist, which is also nominated in a new technology ROI category,…

Noble Systems Receives 2015 Product of the Year from TMC’s Customer Magazine

Noble Systems Receives 2015 Product of the Year from TMC’s Customer Magazine® for Mobile Calling Analytics…

CCMA Awards 2015 – Nominations are now open

The CCMA Awards 2015 – Now in their 20th year, nominations are open for the UK…

Ant Marketing recognises Outstanding Talent at Contact Centre Awards 2014

Sheffield based Outsourcer Ant Marketing recognised the company’s outstanding talent at their Christmas Party with CEO…

Webhelp UK Receives Double Nomination for Employee Experience Awards

Webhelp UK has been announced as a finalist in two categories at the inaugural UK Employee…

Welsh Contact Centre Forum Awards shortlist announced

The finalists for the 17th Welsh Contact Centre Awards have been announced by the Welsh Contact…

Webhelp UK Shortlisted for Customer Focus Award

Webhelp UK has been announced as a finalist for the ‘Quality Monitoring Customer Focus Award’ at…

Software Magazine Names Interactive Intelligence among its 2014 Software 500 Ranking

Interactive Intelligence breaks into the top 200 among the world’s 500 largest software and services suppliers…

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