Agent takes home new car for Christmas

Paul Campbell from Greenock, who works for customer experience management company, Webhelp UK, is the lucky…

New Managed Cloud Services contract win for eg solutions plc

eg solutions plc have announced that it has won a new Managed Cloud Services contract from…

Sitel commits to gender equality in the workplace

Sitel UK has become the first contact centre outsourcing company to sign up to the Government’s…

Journeycall staff dress up for Macmillan charity donation

Staff working at Angus and Mearns based contact centre operator, Journeycall, have raised funds for a…

5 Myths about Outsourcing Customer service

Ivan Ivanov, COO of 60k. A decade ago outsourcing was a new concept; now it is…

Customer Experience Academy creates over 40 new jobs

Following the success of its pilot programme earlier this year, customer experience company, Webhelp UK, has…

Barclays brings mortgage contact centres back to UK

It has been announced that Barclays are to bring their mortgage contact centre operation back to…

Teleperformance UK Awarded Five Year Passport Office Contract

Teleperformance UK have announced that it has been awarded a new contract with Her Majesty’s Passport…

Webhelp UK launches recruitment drive

Customer experience company Webhelp UK, is to recruit over 600 new people throughout its UK network…

Sitel Named a Leader in the Global Contact Centre Outsourcing Market

Sitel, a leading global customer care provider, today announced that it has been named as a…

Capita to create hundreds of new jobs in Yorkshire

Over 500 jobs in Capita’s Dearne Valley and Leeds call centres will be created over the…

Calls on hold as associates take part in ‘2Touch’s Got talent’

Associates at Sunderland-based Contact Centre, 2Touch, proved they are not shy and retiring, as a fearless…

GoResponse Hosts Spooky Halloween Fundraiser

Customer service specialists GoResponse have raised £350 for Macmillan Cancer Support – a leading charity providing…

60K wins European Outsourcer of the Year

Who is the European Outsourcer of the Year? Which firm has been chosen over all of…

RSA close Indian Contact Centre Operation

Insurance giant, RSA, which includes the MoreThan brand have announced that their Indian contact centre operation…

2Touch participate in world’s biggest coffee morning

Sweet-toothed associates at Sunderland-based contact centre, 2Touch, have raised over £2,000 for Macmillan Cancer Support. Associates…

Aquira set to double Scottish workforce to 420

A further boost to Scotland’s economy was welcomed today (11th October) by First Minister Alex Salmond…

Sitel UK create 150 new jobs

Outsourcer Sitel UK have announced the creation of 150 new jobs at its Stratford upon Avon…

Ventrica secures NJOY Outsource Contract

Ventrica secures NJOY contract and create job opportunities in UK Electronic cigarette company NJOY today announced…

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