Category: – Company Info

- Articles - Contact Centre News - Headsets Jabra

Ergonomics overrules style on the ‘office runway’

14 August 2013
Contact- Centres

Jabra: If you think your co-workers might look down on you for wearing a headset, think…

- Articles - Contact Centre News - Social Media/Digital Enghouse Interactive

Enghouse Interactive: Why Social Business Makes Sense

13 August 2013
Contact- Centres

Jeremy Payne, International Group VP Marketing, Enghouse Interactive The traditional image of a contact centre consists…

- Contact Centre News - Headsets - Homeworking Jabra

Jabra Announces New Cashback Promotions

18 July 2013
Contact- Centres

The Jabra Cashback incentive is back for Q3, providing authorised partners with a new sales campaign…

- Contact Centre News - Downloads - Reports/Surveys - Social Media/Digital ContactBabel

Web chat volumes increase by over 140% in 2 years according to ContactBabel

13 July 2013
Contact- Centres

Now offered as a customer service channel by 37% of UK contact centres New research published…

- Articles - Homeworking Jabra

Jabra 75% of UK workers suffer from emotional problems in the workplace

8 July 2013
Contact- Centres

Jabra survey shows a surprising amount of isolation, relationship problems and stress amongst UK workers Distrust…

- Contact Centre News - Downloads - Reports/Surveys ContactBabel

Telephony Best Channel for Complaint Handling & Customer Satisfaction

22 April 2013
Contact- Centres

Telephony Best Channel for Complaint Handling & Customer Satisfaction with 73% of US businesses say, if…

- Articles - Contact Centre News Enghouse Interactive

Enghouse Interactive says Weatherproof Your Contact Centre

25 January 2013
Contact- Centres

Enghouse Interactive looks at what measures can be taken by contact centre managers across the UK…

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