Jabra announces the winners at its annual UK&I Partner Conference Awards ceremony Selected partners and distributors…
Category: – Company Info
Jabra: Five Ways to Light the Fire within Our Workers
Jabra Blog: Five Ways to Light the Fire within Our Workers More than two-thirds of today’s…
Sinclair Voicenet Support CallNorthWest Awards
Sinclair Voicenet, the UK’s longest established specialist provider of multimedia interaction recording and contact centre applications,…
Ventrica Wins Award for outsourced customer service
Ventrica Wins Award for outsourced customer service Ventrica, the Southend based outsourced contact centre have announced…
Sinclair Voicenet Launch Storage & Playback Solution
Sinclair Voicenet launches new long term storage and playback solution for historical audio recordings Sinclair Voicenet…
Jabra: Two-Thirds of Employees Just Don’t Care!
Jabra Blog: Two-Thirds of Employees Just Don’t Care! By Holger Reisinger An astonishing seven out of…
What affect can QueueBuster have on contact centres?
What affect can QueueBuster have on your contact centre? £250,000 additional sales revenue Using patented intelligent…
CX Essentials for Contact Centre Professionals
CX Essentials for Contact Centre Professionals – Jonathan Sharp of Britannic Technology looks at why Customer…
Jabra Research uncovers hours lost due to Workplace Distraction
Jabra Research uncovers hours lost due to Workplace Distraction – Jabra have launched their research report…
Ventrica provide bespoke service for McCarthy & Stone
Ventrica has secured an exclusive partnership with the UK’s leading retirement housebuilder, McCarthy and Stone The…
What Should you expect from a WFM Solution?
What Should you Expect From a WFM Solution? David Evans, Workforce Optimisation Consultant at Business Systems…
The Future of UK & US Customer Contact
The future of UK & US customer contact – the largest-ever research studies, available now from…
Speech Analytics – 5 Steps to Success
Speech Analytics – 5 steps to Success – Borge Astrup, Managing Director, customer contact division at…
Enghouse Interactive Contact Centre Award
Enghouse Interactive Scoops Frost & Sullivan Contact Centre Award Analyst impressed that Enghouse’s Contact Centre solutions…
Jabra Expands SPEAK Series
Jabra Expands SPEAK Series: Adding Ease of Use to Conference Calls and Simplicity to Collaboration New…
Britannic and Bizvu Unite the Contact Centre
Britannic and Bizvu Unite the Contact Centre – Announcing their new partnership and delivering a single…
Netcall Liberty 3.0 Now Rated Avaya Compliant
Netcall Liberty® 3.0 Now Rated “Avaya Compliant” – Customer Engagement application is compatible with key Avaya…
Jabra – A Look into the Future of Collaboration
A Look into the Future of Collaboration by Holger Reisinger We’ve spent plenty of time discussing…