Liquid Voice Expands Project Management Team

Liquid Voice Expands Project Management Team to meet increasing demand for call recording systems Liquid Voice,…

Echo Managed Services Appoints Programme Director

Outsourced customer contact specialist Echo Managed Services has appointed a programme director to deliver its new cloud-based billing solution…

AGO Outsourcing Create Contact Centre Jobs

AGO Outsourcing have announced the creation of 470 jobs at their new East Kilbride based contact…

Ipswich Based Contact Centre Goes into Administration

Call Connection, the Ipswich based telemarketing contact centre, has gone into administration with the Administrators confirming…

Prince of Wales officially opens Moneypenny Contact Centre

Moneypenny, the leading provider of telephone answering, outsourced switchboard, live chat and customer contact solutions, was honoured that His…

SVL Business Expand Workforce Management Team

SVL Business Solutions Expands Workforce management Team with appointment of Industry Specialist SVL Business Solutions, the…

Avaya Appointments: UK Strengthens Senior Marketing Team

Avaya UK Strengthens Senior Marketing Team             –  Ross White appointed Head of UK Marketing –  Nick…

Motorpoint Showcase New Contact Centre To Potential Employees

Motorpoint, the UK’s largest independent car retailer, is expanding the team by 20 agents at its…

Firstsource Recruit at Middlesbrough Contact Centre

Outsourcer Firstsource have announced that they are on a recruitment drive for an additional 350 staff…

Tesco Announce Closure of Cardiff Contact Centre

Tesco has announced its intention to simplify its customer service operations by consolidating its Customer Engagement…

Lloyds Banking Group Announce Dundee Contact Centre Closure

Lloyds Banking Group have announced that it is to close its Dundee based contact centre with…

Flexible Working in The Modern Contact Centre

Flexible working; a 3-point plan for time-off-without-pay, zero and reduced hours in contact centres    …

EC Outsourcing Make Senior Appointments after Rapid Expansion

EC Outsourcing Make Senior Appointments after Rapid Expansion for North East company Growing North East contact…

NE Contact Centre Partnership Wants Your Views

NRG has supported the North’s contact centre industry for almost 40 years.  we are committed to…

Ventrica Announces Investment In Additional Contact Centre Site

Ventrica announces investment in additional site – new contact centre will create 400 new jobs Outsourced…

Arvato Appoints Contact Centre Director

Arvato appoints contact centre director to drive private sector growth Business process outsourcing provider Arvato has…

Contact Centre Carpeo Estate Create up to 300 jobs in Newport

Contact centre Carpeo Estate Planning to create 300 jobs in Newport over the next five years…

Moneypenny appoints Head of Specialist Teams as investment increases

Customer communications service, Moneypenny, is further investing in its Specialist Teams service with the appointment of…

EE Recruiting 800 Contact Centre Agents Across UK

–  New recruits will support EE’s ambitions to provide customers with the best service in the…

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