Ctrip, the owners of Skyscanner, have announced plans to open a new contact centre in Edinburgh…
Tag: Recruitment
Raising The Profile of North East Contact Centres
Raising the profile of the North East contact and shared services Contact centre professionals collaborate to…
Liquid Voice Appoint Two Channel Managers
Liquid Voice, one of the UK’s leading providers of interaction recording, quality management and analytics, has…
SVL Business Solutions Makes Senior Appointments
SVL Business Solutions, the UK’s most experienced provider of multimedia interaction recording and advanced contact centre…
Serenova Appoints Tom Schollmeyer as New CEO
Serenova, the most globally scalable contact center-as-a-service (CCaaS) provider, today announced the appointment of Tom Schollmeyer…
Liquid Voice Expands Project Management Team
Liquid Voice Expands Project Management Team to meet increasing demand for call recording systems Liquid Voice,…
Echo Managed Services Appoints Programme Director
Outsourced customer contact specialist Echo Managed Services has appointed a programme director to deliver its new cloud-based billing solution…
AGO Outsourcing Create Contact Centre Jobs
AGO Outsourcing have announced the creation of 470 jobs at their new East Kilbride based contact…
Ipswich Based Contact Centre Goes into Administration
Call Connection, the Ipswich based telemarketing contact centre, has gone into administration with the Administrators confirming…
Prince of Wales officially opens Moneypenny Contact Centre
Moneypenny, the leading provider of telephone answering, outsourced switchboard, live chat and customer contact solutions, was honoured that His…
SVL Business Expand Workforce Management Team
SVL Business Solutions Expands Workforce management Team with appointment of Industry Specialist SVL Business Solutions, the…
Avaya Appointments: UK Strengthens Senior Marketing Team
Avaya UK Strengthens Senior Marketing Team – Ross White appointed Head of UK Marketing – Nick…
Motorpoint Showcase New Contact Centre To Potential Employees
Motorpoint, the UK’s largest independent car retailer, is expanding the team by 20 agents at its…
Firstsource Recruit at Middlesbrough Contact Centre
Outsourcer Firstsource have announced that they are on a recruitment drive for an additional 350 staff…
Tesco Announce Closure of Cardiff Contact Centre
Tesco has announced its intention to simplify its customer service operations by consolidating its Customer Engagement…
Lloyds Banking Group Announce Dundee Contact Centre Closure
Lloyds Banking Group have announced that it is to close its Dundee based contact centre with…
Flexible Working in The Modern Contact Centre
Flexible working; a 3-point plan for time-off-without-pay, zero and reduced hours in contact centres …
EC Outsourcing Make Senior Appointments after Rapid Expansion
EC Outsourcing Make Senior Appointments after Rapid Expansion for North East company Growing North East contact…
NE Contact Centre Partnership Wants Your Views
NRG has supported the North’s contact centre industry for almost 40 years. we are committed to…