Sigma Connected & BMet Mark 8 Year Jobs Partnership Success

Two West Midlands organisations behind an award-winning jobs and skills partnership have marked eight years of…

IPI Appoints New Chairman to Support Next Phase of Growth

IPI appoints new Chairman to support next phase of growth – Steve Winningham joins Contact Centre…

ESP Group Strengthens Leadership Team with All Female Board

Breaking Barriers: ESP Group Strengthens Leadership Team with All Female Board Appointments ESP Group, a leading…

Kwik Fit Opens Customer Support Contact Centre

Kwik Fit have officially opened their new contact centre in Glasgow aimed at providing 24/7 assistance…

Hampshire & Isle of Wight New Police Contact Centre Goes Live

A new contact centre has been opened that will see emergency calls to the police answered…

HSBC Closes Welsh Language Contact Centre

It has been announced that HSBC are to close their Welsh language telephone line contact centre…

British Gas on 700 Recruitment Drive in its UK Contact Centres

British Gas hiring over 700 people in its UK contact centres – New staff across Edinburgh,…

BT Alness Contact Centre Set to Close

BT Alness contact centre, which employs 100 staff,  is set to close in the New Year…

74% of Contact Centre Workers are Happy in their Jobs – But…….

74% of frontline contact centre workers are happy in their jobs – but….. one third of…

greenbean appoint Dean Durrant as Associate Director of Client Solutions

greenbean proudly announces the latest addition to its senior leadership team with the appointment of Dean…

US Tour Operator Announce Manchester Contact Centre Plans

It has been reported that US based tour operator, Avanti Destinations,are set to open a 20-seat…

Contact Centre Download: Customer Director Report 2023

The Customer Director report for 2023, published by Executive Search and Recruitment Consultants Douglas Jackson, is…

Car Finance Company Create 150 Contact Centre Jobs

Car finance company Zuto have announced plans to create up to 150 jobs between its Macclesfield…

Sarah Hunt To Launch Contact Centre Training Programme

Greenbean welcomes Sarah Hunt as Associate Director of Client Solutions to launch the contact centre training…

Institute of Export opens Peterborough Contact Centre

Institute of Export opens new contact centre in Peterborough to enhance its support for traders The…

AO On Recruitment Drive at Bolton Contact Centre

The online electrical retailer, AO, have announced the expansion of its customer service team at its…

Office Company Viking Create Contact Centre Jobs

Leicester based office supplies company Viking have announced the creation of 60 jobs at their Leicester…

Contact Centre Frontline Salaries up by 11% in the year

According to the UK Contact Centre Salary and Skills Guide, published today by the CCMA (Call…

Sabio Group Strengthens Commitment to Nordics Following Expansion

Sabio Group Strengthens Commitment to Nordics Following Recent Expansion » Nicolai Ginge named Country Manager for…

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